- Premera Blue Cross (Mountlake Terrace, WA)
- …audit processes, and fostering a culture of continuous improvement-helping us deliver care and service our members can rely on, every step of the way. The Quality ... Blue Cross Blue Shield Association (BCBSA) Local Operations Scorecard (LOS) and Licensee Desk Level Audit (LDLA), the Federal Employee Program (FEP) audit and tier… more
- CAI (Olympia, WA)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving… more
- TEKsystems (Bellevue, WA)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role ... and results-oriented environment and enjoy the challenge of real responsibility. As a Service Desk Analyst , you will work directly with our highly trained… more
- TEKsystems (Spokane, WA)
- …2 weeks of training at one of the facilities in Seattle, Spokane, or Yakima. The Service Desk Specialist is a vital part of the contact between customers and ... personal computers, peripherals, software, network and system needs. The Service Desk Specialist works under supervision and...environment Nice to have if someone comes from a Service operations team - an analyst with… more
- Amazon (Seattle, WA)
- Description We're seeking an experienced Business Analyst to drive process improvement and data analytics initiatives across our global Desk Tech operations. ... regions. Key job responsibilities - Lead process improvement initiatives across global Desk Tech operations - Develop and implement data analytics frameworks to… more
- BAE Systems (Seattle, WA)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more
- Insight Global (Seattle, WA)
- …3+ years of experience in IT that includes desktop, NOC, asset, and/or service desk experience, including experience troubleshooting in a complex IT environment ... Job Description The IT Operations Center (ITOC) Analyst will oversee complex network components and will...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- V2X (Whidbey Island Naval Air, WA)
- …with integrity, respect, responsibility, and professionalism. Responsibilities + Computer Systems Analyst + We have an opportunity for a Helpdesk Analyst ... for the preparation and development of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and… more
- Insight Global (Tacoma, WA)
- …experience using advanced data integration platforms to join our team. As a Field Service Representative (FSR) Analyst , you will play a critical role in ... building dashboards and guiding users through data-driven solutions * Respond to Help Desk inquiries and escalate issues as needed * Diagnose and resolve technical… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on… more
- Evolent (Olympia, WA)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- Public Consulting Group (Olympia, WA)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
