- Amazon (Seattle, WA)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (Seattle, WA)
- …across our website, mobile and living room devices. As Sr . In-App Marketing & Customer Experience ( CX ) Manager, you will be part of Prime Video's ... Marketing team and own the In-App customer experience . You will drive a best-in class CX...and comfortable working effectively in a deadline-driven work environment. Sr . In-App Marketing & CX Manager duties… more
- Amazon (Seattle, WA)
- …of Ad CX . Key job responsibilities This role focuses on Prime Video Ad Customer Experience ( CX ), with the following responsibilities: * Establish Ad ... to managing and optimizing supply in order to protect customer experience , maximize revenue opportunities, and drive...pivot tables) - Experience managing teams - Experience communicating results to senior leadership -… more
- Qualtrics (Seattle, WA)
- …impactful customer experience programs. As a key member of the Customer Experience ( CX ) Professional Services team, this position contributes to the ... organizations that are both mature and immature in the customer experience space and will be able...Customer Relationship:** Build and maintain strong relationships with senior customer stakeholders, acting as their advisor.… more
- Amazon (Sumner, WA)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Verint Systems, Inc. (Olympia, WA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr .... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Amazon (Seattle, WA)
- … experience , and develop the expansion planning needs for the CS Customer Experience ( CX ) program team and operations network supporting Amazon's ... drive programs end-to-end including business goals, technical solutions, to improve customer experience * Communicate clear and concise expectations and… more
- Amazon (Sumner, WA)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description As a Sr . Operations Engineer, you will lead and manage...Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability… more
- Amazon (Seattle, WA)
- …builds Amazon's flagship suite of VoC products, connecting internal employees with their customer experience ( CX ) data and insights. We leverage ... every day to make every important aspect of the customer experience a little bit better." -...Generative Artificial Intelligence (GenAI) to transform billions of unique customer interactions into simple and actionable CX … more
- Verint Systems, Inc. (Olympia, WA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Software License Management Analyst will provide support for the CCaaS Business… more
- Verint Systems, Inc. (Olympia, WA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect is a digital enabler and technical individual contributor with… more
- Verint Systems, Inc. (Olympia, WA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer… more
- Amazon (Seattle, WA)
- …to translate user and customer feedback into actionable insights that guide customer experience ( CX ) improvements as well as guide feature development ... Worldwide Defect Elimination (WWDE) team seeks a highly skilled and detail-oriented Sr . Business Analyst with experience in business reporting, cost/benefit… more
- Verint Systems, Inc. (Olympia, WA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... to team meetings. + Assist maintenance of analyst relations contact database. + Assist Sr . AR Manager with vendor rating / customer references sourcing program.… more
- Amazon (Bellevue, WA)
- …for CX innovation like AI, LLM, and more About the team The Amazon Delivery's Customer Experience team (ADX CX ) team is a diverse group of designers and ... to delivery, returns, and re-commerce in shopping? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking...Experience presenting to and effectively advising executives and senior leaders within and outside of design * … more
- Amazon (Bellevue, WA)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- Amazon (Seattle, WA)
- …Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience ( CX ) quality assurance program. This role is critical in ... services meet the highest standards of quality and user experience before reaching our customers. As Senior ...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and… more
- Verint Systems, Inc. (Olympia, WA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Security team is seeking a highly skilled and motivated Sr . Offensive Security Specialist to join our team. Using...standards within the team **Minimum Requirements:** + 5+ years' experience in offensive security or related field + BS… more
- Amazon (Seattle, WA)
- …various devices. In this role, you will significantly impact our product-level customer experience and design strategy. You'll deliver solutions for difficult ... our Devices Human Interface Guidelines and product strategies. We are seeking a Sr . UX Designer to help drive the vision, definition, and design of multi-modal… more
- Amazon (Bellevue, WA)
- Description Amazon's Devices & Services Trust CX Innovations are at the forefront of this latest technology wave of Generative AI experiences. We deliver responsible ... their homes. At the same time, we obsess about customer trust and ensure that we build products in...for a passionate and talented Software Development Engineer with experience building innovative and highly scalable applications that customers… more