- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …. + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- REI (Seattle, WA)
- … of delivered services/solutions. Including Tier 1, Tier 2 and Tier 3 technical support as applicable. + Ongoing continuous improvement to ... additions to staff. + Creates support structures to ensure that adequate technical support for end users is maintained at all times. Ensures that required … more
- BigBear.ai (WA)
- …applications and databases using a hybrid Agile approach within a DevOps environment + Provide Tier 3 technical support for deployed applications and ... techniques and methodologies for solving tough analytical challenges in support of one of national security threats + Use...real world problems sets vital to national security + Support off-hours deployment such as evening or weekends What… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- The Tier 2 Technical Support Operations...research, resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National.... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering… more
- Humana (Olympia, WA)
- …in Stars/HEDIS data, regulatory requirements, and agile product development, and 3 tier software development and technical support for critical systems. ... part of our caring community and help us put health first** The Lead, Technical Product Owner requires someone known for creative problem solving. This role solves… more
- Pacific Northwest National Laboratory (Richland, WA)
- …demonstrating a collaborative and professional attitude and approach to problem-solving. Provide technical support to a wide range of customers, offering ... training, and development and execution of change management and written documentation. Support the functional and technical implementation of PNNL's procurement… more
- Oracle (Olympia, WA)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Optiv (Seattle, WA)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... The Technical Manager for Network and Edge Security is...technical expert with Practice Managers, Marketing, and Sales support organizations to develop new go-to-market solutions. * Lead… more
- Capital One (Olympia, WA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Director, Technical Program Management - Capital One Software (Remote)...these same needs going forward. We are seeking top tier talent to join our pioneering team and propel… more
- Capital One (Olympia, WA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Senior Manager, Technical Program Manager- Capital One Software (Remote) Ever...these same needs going forward. We are seeking top tier talent to join our pioneering team and propel… more
- Pacific Northwest National Laboratory (Richland, WA)
- …leadership team and dedicated budget. Our directorates related to Mission Support & Operations include Office of General Counsel, Business Services, Communications ... activities in a safe and compliant manner. This position provides critical support for both Operations and Research and Development staff. The management of… more
- Verint Systems, Inc. (Olympia, WA)
- …integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3 , and product house escalation teams, and ... www.verint.com. **Overview of Job Function:** The Fraud Security Solutions (FSS) Sr. Technical Consultant is a role that requires working in close partnership with… more
- Oracle (Olympia, WA)
- …Description** Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top- tier enterprises around the world. Our cloud offers unmatched ... to include dedicated, hybrid, and multicloud, edge computing, and more. At the Technical Strategy and Oversight (TSO) organization, our mission is to support … more
- Oracle (Olympia, WA)
- …review boards, change management, communication programs, and recruiting tools. This Principal Technical Program Manager (TPM) will support our newly established ... + Use your strong analytical, problem-solving, and business acumen to support informed decision-making, balancing technical , operational, and business… more
- Oracle (Seattle, WA)
- …**Responsibilities** As a Senior Principal Software Engineer / Consulting Member of Technical Staff, you will work with teams of software engineers responsible for ... engineers are also the people who can work independently and provide technical leadership to the broader organization. You should have experience developing and… more
- Oracle (Olympia, WA)
- …Cloud. Our goal is to optimize support costs while delivering a top- tier support experience to our customers. We utilize advanced rule-based systems and ... and an ever-expanding set of foundational cloud-based services. The Support organization in OCI is building new services that...offered by OCI and offer a wide variety of technical problems to be solved and customer focused innovations… more
- Oracle (Olympia, WA)
- …speed and attitude of a start-up, with the scale and customer-focus of the top tier enterprise software company in the world. Values are OCI's foundation and how we ... diverse group of people and given the autonomy and support to do your best work. It is a...initiatives. An engineer at any level can have significant technical and business impact. The ideal candidate will have… more
- Oracle (Olympia, WA)
- …Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyperscale, ... and multi cloud, edge computing, and more. In the Technical Strategy and Oversight (TSO) organization, our mission is...Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes… more
- Microsoft Corporation (Redmond, WA)
- …track record of developing and executing creative hiring strategies that attract top- tier technical talent in highly competitive markets. + Possess executive ... **Overview** We are seeking a highly motivated Technical Recruiter, Microsoft Security to accelerate the growth of Microsoft Security through the talent we identify… more
- Oracle (Seattle, WA)
- …into dedicated, hybrid, multi-cloud, and edge deployments. Within OCI, the Technical Strategy & Oversight (TSO) organization builds the foundational systems and ... frameworks that power our most demanding tier -one services. From high-performance primitives to a next-generation runtime, TSO is where OCI's boldest infrastructure… more