- McLaren Health Care (Southfield, MI)
- **Position Summary:** **The role of the Call Center Representative is to manage incoming and outgoing calls in a friendly, professional and compassionate ... manner. The Call Center Representative must strive to resolve calls efficiently and satisfactorily with minimum follow-up required.** **Essential Functions… more
- Trinity Health (Ann Arbor, MI)
- …line of communication for Trinity Health System's consumers and patients. Working in a call center environment, CCRs take inbound calls as well as initiate ... may also assist internal customers. This CCR position is not a standard call center role. This position is expected to treat interactions with our consumers,… more
- TEKsystems (Troy, MI)
- …manner. - Outbound calls are also often necessary. Qualifications: - 1 year of call center customer service experience - efficient in using a windows PC ... calls per day, sometimes more and sometimes less, depending on how long each call lasts. - This person will be responsible for handling inbound calls pertaining to… more
- Trinity Health (Ypsilanti, MI)
- …This role is M-F, 40hr per week, "business hours". Under general supervision, responsible for performing the Patient Access Process components including scheduling, ... registration, and insurance verification. Interacts with patient and physician office staff to schedule basic cardiology future services for patients including the coordination of multiple cardiology services in proper sequence, as well as informing… more
- Trinity Health (Ann Arbor, MI)
- …a Call Center Operator, Customer Care Representative I and a Call Center Representative II. Stays current with the advances in Healthcare Call ... program. Assist in monitoring and reviewing of all customer care representative and call center operator performance by completing regular quality reviews… more
- Lithia & Driveway (Plymouth, MI)
- …Cadillac of Plymouth is better than ever, and we need an additional Service BDC Representative / Call Center Specialist for our Service Department to help us ... of Plymouth is now searching for a Service BDC Administrator/ Call Center Specialist to add to our...vehicles are scheduled for maintenance. As a Business Development Representative for our Service Department, you will be an… more
- University of Michigan (Ann Arbor, MI)
- …needs of our MLabs local, regional and national clients. It is expected that the MLabs call center will maintain a service level of 95% or above. This means that ... 95% of all calls will be answered within 30 seconds after the call is routed to a representative . All Customer Service Representatives are to maintain Service… more
- Trinity Health (Ann Arbor, MI)
- …**Description:** This position is 100% onsite; there is no option to work remotely. A Call Center Operator may be the first line of communication for Trinity ... Health System's consumers and patients. Working in a call center environment, Call Center Operators take inbound calls as well as initiate outbound… more
- TEKsystems (Troy, MI)
- …manner. Essential Skills + At least 1 year of recent customer service experience ( call center experience preferred). + Proficiency in using a Windows PC and ... Job Title: Mortgage Customer Service Representative Job Description We are seeking a dedicated...transportation. Additional Skills & Qualifications + 2+ years of call center experience. + Background in insurance… more
- Dart Container (Mason, MI)
- …and Qualifications: + Six (6) months of customer service experience in a call /contact center environment + Data entry experience + SAP experience Overview: ... Bilingual Customer Service Representative I Apply now " Date: Dec 10,...this website or for the application process, you should call Dart at ### Ext 3370 or email us… more
- TEKsystems (Ann Arbor, MI)
- …with customers to ensure calls are resolved and closed promptly. They are a 24/7 call center that utilizes the chat/email/ call in functions. They support the ... Description The Help Desk Representative will be located in Ann Arbor, MI,...inbound regarding a number of technical related issues. This representative will remotely diagnose and resolve routine problems including… more
- TEKsystems (Lathrup Village, MI)
- Job Title: Member Service Center Representative Job Description + Answer an average of 80-100 calls per day by addressing members' inquiries, solving problems, ... + Handle various accounting transactions. Essential Skills + Minimum 1 year call center experience (2 years preferred) + Must have recent customer service… more
- Hart Medical Equipment (West Bloomfield, MI)
- …this job, the employee is regularly required to sit, talk and hear. Call Center /PAP/Supply departments require frequent seating behind a computer with frequent ... and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience… more
- TEKsystems (Troy, MI)
- …Skills Customer, Service, data, entry, mortgage, insurance, call , center , contact, center , customer service, call center , data entry, inbound call ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call . * This person will be responsible for handling inbound… more
- Percepta (Dearborn, MI)
- …bring first-class service across each market we support. As a Customer Care Representative /Guides in Dearborn, MI you'll be a part of creating and delivering amazing ... customer on client products and services. * Utilize all resources, including the call specific applications, to obtain the correct answer for the customer. *… more
- TEKsystems (Troy, MI)
- …manner. MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider candidates with front ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call . * This person will be responsible for handling inbound… more
- Trinity Health (Farmington Hills, MI)
- …and experience. Experience in a complex, multi-site environment preferred. 2. Previous service/ call center experience with the ability to respond to customer ... inquiries and expectations in a highly efficient and effective manner. 3. Excellent verbal and written communication skills and organizational abilities. 4. Strong interpersonal skills in interacting with internal and external customers, which includes the… more
- Canon Business Process Services (Southfield, MI)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
- Canon USA & Affiliates (Southfield, MI)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
- Corewell Health (Royal Oak, MI)
- …per week, day shift 7:30 am to 4 pm Supervisor position will oversee Emergency Center at Royal Oak. On- call weekend rotation every 5th weekend. Minimum rate is ... Supervisor serves as a key promoter of the Service Center , which strives to meet and exceed the needs...degree or equivalent education and experience + CRT-Revenue Cycle Representative , Certified (CRCR) - HFMA within 180 days +… more