- Henry Ford Health System (Troy, MI)
- … contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES AND ... customer inquiries and complaints received in the call center that will assist with forecasting...environment. + Three (3) years of customer service management experience in a moderately large call… more
- ManpowerGroup (Livonia, MI)
- …+ Positive, can-do attitude + High school diploma or GED + 2 years of Customer service / Call center experience + Proficient with computers/Tech Savvy ... Our client, in Livonia, MI is seeking Call Center Agents to join their...+ Weekly pay with direct deposit + 24/7 Manpower customer care support + Dedicated Career Partner to help… more
- TEKsystems (Troy, MI)
- …be fully fluent in Spanish. + At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider candidates ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per ...front desk/admin experience - NOT just retail or food service ) + Efficient in using a windows PC computer… more
- University of Michigan (Dearborn, MI)
- …SCCM) and processes. - Experience supporting executives. - Experience working a customer service role in a Call Center **Work Schedule** May require ... Service Center Support Specialist Associate Apply...and the ability to work independently to provide excellent customer service and effectively manage customer… more
- Molina Healthcare (Ann Arbor, MI)
- …position will help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent ... of progressive work experience in Quality Assurance/Auditing, Call Center , or Customer Service . **Preferred Education** Bachelor's Degree or equivalent… more
- Insight Global (Plymouth, MI)
- …FULL TIME IN PLYMOUTH, MI. -1-3+ years of experience in an INBOUND customer service role with recent call center experience - Strong data entry/ typing ... healthcare company and must have experience in a high call volume call center . The...to the sites. We are looking for very strong customer service to support patients through uneasy… more
- University of Michigan (Ann Arbor, MI)
- …savings + Generous PTO program **Responsibilities + Provide top notch customer service through an inbound/outbound call center environment. Demonstrate ... Customer Service Rep Associate Apply Now...medication deliveries. Specialty Pharmacy Technicians work within either the Call Center or Distribution Operations. Requirements, duties,… more
- TEKsystems (Troy, MI)
- …a day (Monday and Tuesday are the busiest days) Qualifications -1-2 years of customer service experience( call center , retail, restaurants', front desk, ... information and conduct follow-up -Answer calls professionally in a fast-paced call center atmosphere. -Research required information using available resources… more
- Dart Container (Mason, MI)
- … problems Preferred Skills and Qualifications: + Six (6) months of customer service experience in a call /contact center environment + Data entry ... Bilingual Customer Service Representative I Apply now...Bilingual Customer Service Representative I Apply now " Date: Jan...this website or for the application process, you should call Dart at ### Ext 3370 or email us… more
- University of Michigan (Ann Arbor, MI)
- …with others **Desired Qualifications + Collections/Payment experience + Experience providing customer service in a call center environment + Knowledge of ... internal and external customers. This position works remotely in a high volume call center environment. **Mission Statement** The University of Michigan Health… more
- Molina Healthcare (Ann Arbor, MI)
- …School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- Trinity Health (Ann Arbor, MI)
- …EDUCATION AND EXPERIENCE:** + High school education or GED equivalent. + Customer service experience required; previous experience in a Call Center , or ... is an industry that relies on seamless access. A Call Center Operator may be the first...complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the… more
- McLaren Health Care (Southfield, MI)
- …clients, as needed. 3. Understand and strive to meet or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve ... **Position Summary:** **The role of the Call Center Representative is to manage..._Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ **Equal Opportunity Employer… more
- Ryder System (Novi, MI)
- …Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_ **We are immediately hiring a Call Center Quality Coordinator I in Novi, MI for ... level; preferred. **LICENSES** **TRAVEL** None \#INDexempt \#LI-RK **Job Category:** Customer Service **Compensation Information** : The compensation offered… more
- ManpowerGroup (Ann Arbor, MI)
- …experienced and motivated individuals to work as Patient Services Assistants and Call Center Representatives! These are long-term temporary and temp-to-hire ... immediately. Apply today! **Job Title:** Patient Services Assistant / Call Center Rep **Location:** Ann Arbor, Michigan...GED + At least 1 - 2 years of customer service and clerical experience + Strong,… more
- Trinity Health (Ann Arbor, MI)
- …High school education or GED equivalent. **Experience:** 2+ years of customer service experience, preferably in a healthcare call center environment or ... onsite; there is no option to work remotely. A Call Center Operator may be the first...complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the… more
- Origami Brain Injury Rehabilitation Center (Mason, MI)
- …resource and advocate for clients. DSP will maintain facility cleanliness standards. Excellent customer service is provided to clients and other stakeholders at ... treatment plan implementation, and/or strategies. + Assist with food service in accordance to standards, licensing requirements and dietary...+ Join a diverse and caring team + Public Service Loan Forgiveness + Health, dental, vision* + Retirement… more
- University of Michigan (Brighton, MI)
- …will share our priorities which include: high quality medical care, excellent customer service , commitment to innovation, safety of staff and patients, ... efficiency, employee satisfaction, stewardship of resources and the ideal customer service experience. Ensuring a Patient and...+ Work with the nursing team, providers, medical assistants, call center and other team members to… more
- Comerica (Farmington Hills, MI)
- …by meeting or exceeding customer satisfaction goals, achieving prescribed customer service levels and executing operational objectives. This position handles ... Contact Center Agent Tier 2 Summary This position is...a high call volume of in-bound calls in a fast-paced environment...by phone. Customer Support * Provide remarkable customer service by handling inbound and outbound… more
- Hospice of Michigan (Southfield, MI)
- …triage/telephonic assessments preferred. + Two (2) years of management experience and call center experience preferred. Certification in hospice nursing (CHPN) ... Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care...with all triage care delivery processes to continually improve customer care and service satisfaction outcomes. +… more