- Henry Ford Health System (Troy, MI)
- …dedicated to advancing population health. General Summary: Under minimal supervision, the Lead for Customer Analytics with Healthy Populations performs ... Are you a healthcare claims data analytics expert seeking...may train other staff members in these areas. The Lead of Customer Analytics serves… more
- Henry Ford Health System (Jackson, MI)
- …of organization and functional areas on a project basis; acts as project lead for individual or team projects. * Serves as facilitator of multi-disciplinary project ... as to needed changes in schedule, resources, or product. * As project lead , has the following additional responsibilities: 1) developing and defining project scope… more
- Henry Ford Health System (Troy, MI)
- …report all member information for HAP's enrolled population; to maintain and report customer inquiries and complaints received in the call center that will assist ... exceed performance levels incorporating diplomacy, accuracy and timeliness in all customer contacts. Strategizes the planning, developing and directing of the call… more
- Trinity Health (Livonia, MI)
- …ethical and professional behavior. **MINIMUM QUALIFICATIONS** Bachelor's degree in healthcare , information technology, business administration or a related field and ... a minimum of five (5) years experience in predictive analytics , analyzing and evaluating large operational data sets, or an equivalent combination of education and… more
- Henry Ford Health System (Troy, MI)
- …for monitoring medical cost trends and variances. + Demonstrate proficiency in healthcare /medical economics data and an understanding of healthcare industry ... strategies and improve overall financial performance. + Participate in and/or lead cross-functional corporate business teams and meetings to develop medical… more
- Trinity Health (Livonia, MI)
- …Accountant is expected to demonstrate problem solving skills as related to healthcare financial operations and an understanding of external, regulatory, payor and ... and multi-task in a diverse, fast paced environment. + Demonstrates excellent customer service. + Prepares monthly accounting entries, including support, for input… more
- University of Michigan (Ann Arbor, MI)
- …consistently for problem analysis and improvement. + **Process Improvement:** Lead process improvement initiatives to enhance customer satisfaction, ... solutions. + **Report Building:** Build, test, and adjust reports to meet customer requirements. Create reports that integrate data from multiple sources. +… more
- University of Michigan (Ann Arbor, MI)
- …team member. Physician Relations and Outreach Call Center Manager will actively lead the growth, development, and implementation of referring physician call center ... is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems.… more
- Henry Ford Health System (Wyandotte, MI)
- …a variety of improvement methodologies (including design thinking, agile, advanced analytics , human factors engineering, Lean) and group management techniques to ... The Principal Management Engineer may work individually with key stakeholders or as lead consultant of a project team. This individual may develop and teach… more
- Trinity Health (Livonia, MI)
- …risk in all situations. Markets Department services and provides world class customer service. Responsible for monthly audits and reports of colleague HR ... markets Department services to RHM's and managers.6. Assists with gathering quality analytics and metrics from Contact Center cases and assembles relevant data in… more