- Henry Ford Health System (Troy, MI)
- …all customer contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES ... Determine training, policy, procedure and benefit needs relating to customer service as a result of quality...environment. + Three (3) years of customer service management experience in a moderately large call… more
- Molina Healthcare (Ann Arbor, MI)
- …**Required Experience** 1-3 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service . **Preferred Education** ... + Participates in internal listening sessions. + Assists Quality Manager in providing standard weekly and monthly reporting within...3-5 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service .… more
- Otis Elevator Company (Farmington Hills, MI)
- …faster, smarter world. Otis Elevator Company is searching for a highly motivated **Sr Manager , Service Sales** to lead a high performing team within the Michigan ... operating territory. The Service Sales Manager is managing all sales...leading to the growth of business and increasing continued customer loyalty in service and repair +… more
- General Motors (Milford, MI)
- …week minimum or other frequency dictated by the business. We are seeking a dynamic Manager to lead a team of Service Information Developers within the Service ... complexity and rate of change has increased dramatically for customer vehicles. + This manager will need...the company to meet the needs of technicians and service professionals. **Responsibilities** + This manager is… more
- Holcim US (Dundee, MI)
- … segment. The Market Manager works closely with fellow Sales Representatives, Customer Service & Logistics Manager , Plant Managers, Materials Performance ... system utilization of various sales tools and coordination with other sales and customer service personnel. The Market Manager will directly enter… more
- Trinity Health (Farmington Hills, MI)
- …**Description:** **POSITION PURPOSE** Work Remote Position (Pay Range: $18.8367_$28.2551) The Customer Service Representative handles customer inquiries in ... insurance data and forwards the revised information to the appropriate. Provides excellent customer service in not only resolving inquires, but assisting the… more
- Henry Ford Health System (Troy, MI)
- …of two (2) years relevant business experience, required including customer service quality operations and compliance monitoring or call auditing experience. ... GENERAL SUMMARY: The Supervisor of Customer Service Quality, under the direction... Service Quality, under the direction of the Manager of Quality, Training and Compliance Operations is responsible… more
- Holcim US (Dundee, MI)
- …into account and call plans. + Implement the strategies, account plans, and call plans. + Nurture & build customer relationships while preserving the ability ... Area Sales Manager , Aggregates Requisition ID: 9990 Location: Dundee, MI,...management of a professional sales force, the oversight of customer complaint resolutions and the management of the overall… more
- Trinity Health (Livonia, MI)
- …as managers, senior analysts or architects. Manages all aspects of application support and customer service level expectations and adheres to service quality ... implementation, and ongoing maintenance of these ITSM processes. A Manager with the ability and authority to ensure daily...managing service level agreements and monitoring quarterly customer service metrics as defined by … more
- Corewell Health (Royal Oak, MI)
- …at regional and national conferences.7. Seeks and is responsive to customer feedback.8. Promotes service excellence principles and leadership behaviors.9. ... Job Summary The program manager position is a full-time position with working...career interest activities.4. Uses the AAMC's Electronic Residency Application Service (ERAS) software to manage applications and participate in… more
- US Foods (Wixom, MI)
- …relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * Competitive spirit and results driven ... profitability goals. Primary areas of responsibilities are: * Primary owner of customer relationship * Selling, and engaging customers in value added activities. *… more
- Concentrix (Farmington Hills, MI)
- …+ Knowledge of sales strategies and sales pipeline. + Experience working in a customer service , sales or outsourcing environment is required. + Knowledge of how ... behalf of our clients to renew and expand the service relationships. Reporting to a sales manager ,...Digital or Social Media Sales and/or experience in a customer service role, ideally in tech. advertising… more
- Eaton Corporation (Southfield, MI)
- …tasks and situations to achieve superior proactive project order management and customer service . **The application window for this position is anticipated ... Eaton's North American Sales division is currently seeking a Field Project Manager - Datacenter. This remote position offers the flexibility to work from any… more
- Ford Motor Company (Allen Park, MI)
- …you ready to change the way the world moves? As part of the Ford Customer Service Division (FCSD) strategy to reimagining the dealer support model, Service ... **Technical Field Operations Manager ** At Ford Motor Company, we are the...improvements. + Lead through influence and collaborate across Ford Customer Service Division, Product Development, and other… more
- Norfolk Southern (Melvindale, MI)
- …Outlook MS Word/Word Processing TYES **Skills and Abilities:** Communication Skills Customer Service Time Management Decision Making Developing Employees **Work ... Terminal Supervisor/ Manager - Melvindale, MI Apply now " **Date:**...Duties:** Ensures annual rules classes are held for train service employees and verifies compliance with the rules by… more
- PNC (Belleville, MI)
- …and have an opportunity to contribute to the company's success. As a Branch Manager within PNC's Retail Branch organization, you will be based in Belleville, MI at ... leading all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Corewell Health (Farmington Hills, MI)
- Job Summary - Clinical Nurse Manager - Farmington Hills The Clinical Nurse Manager is an experienced leader responsible for managing assigned areas and services ... for staff recruitment and retention and clinical and business outcomes. The Nurse Manager is responsible to ensure safe and effective delivery of patient care and… more
- Ford Motor Company (Dearborn, MI)
- … customer experience, this is the opportunity for you. The Sr. Product Manager is responsible for understanding retail customer needs and behavior globally, ... world moves? Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue,… more
- Ford Motor Company (Dearborn, MI)
- **Group Product Manager ** We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. ... value those vehicles provide. Integrated Services creates and markets new customer products and experiences by integrating hardware, software, and services across… more
- Comcast (Dearborn, MI)
- …motivation to the retail sales team in order to deliver a superior customer experience and achieve desired sales results. Promote and maintain a performance-based ... as best practices as they relate to sales processes, store schedules and customer engagement. **Job Description** **Core Responsibilities** + Achieves all sales and … more