- Oshkosh Corporation (New Hudson, MI)
- …our customers bring their high-quality products to market faster.** JOB SUMMARY: As a DT Service Desk Support Intern, you will assist Pratt & Miller's ... teams by supporting a Microsoft Windows Server and Desktop environment within a Service Desk framework. You will gain hands-on experience resolving technical… more
- Coretek Services (Farmington Hills, MI)
- …motivated and customer-oriented Technical Support Specialist to join our Service Desk team. The ideal candidate will be responsible for providing ... exceptional customer service . Duties and Responsibilities User Support : + Provide first-level technical support...team. Preferred Qualifications: + Experience: 1-3 years in a service desk or similar IT support… more
- HTC Global Services Inc (Troy, MI)
- …in customer service scenarios. Preferred Experience: + Previous experience supporting technical support /desktop user support issues for a company. ... and evenings? Do you thrive on delivering world-class customer service while solving complex technical issues? Are...benefits start day one! What You'll Do: As a Technical Desktop Support / IT Concierge Technician, you'll… more
- TEKsystems (Livonia, MI)
- …high volume, 35 calls on average. ADDITIONAL RESPONSIBILITIES MAY INCLUDE: Provide Help Desk support and technical assistance to end users. Troubleshoot, ... 5pm Skills Service desk , Help desk , Customer service , Servicenow, Phone support...Servicenow, Phone support , Troubleshooting Top Skills Details Service desk ,Help desk ,Customer service… more
- Nuspire, LLC (Commerce Township, MI)
- …for processing and initial triage of support issues for Nuspire clients and projects. Service Desk Agents are responsible for supporting Service Desk ... access to Active Directory, Oracle databases and internal systems. Service Desk Agents support client...work with a variety of customers and vendors (some technical , some non- technical ) + Understanding of hardware… more
- TEKsystems (Livonia, MI)
- …years. Shift is M-F 8am - 5pm Skills Service desk , Help desk , Customer service , Servicenow, Phone support , Troubleshooting Top Skills Details ... Service desk ,Help desk ,Customer service ,Servicenow,Phone support ,Troubleshooting Additional Skills & Qualifications Customer service skills,… more
- TEKsystems (Southfield, MI)
- …providing superior service and first contact resolution, delivers front line technical support to customers via multiple communication channels in a customer ... Uses detailed instructions, established procedures and prescribed guidelines to resolve technical issues and complete tasks for end users. This position is… more
- Trinity Health (Livonia, MI)
- …resolving their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... proficient in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic… more
- Insight Global (Ann Arbor, MI)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2+ years of experience with IT support , help desk , etc. Ability to work nights and ... Job Description The Technology Support Rep will be located in Ann Arbor,...candidates will be organized, technically savvy, have previous Help Desk experience First week of the role will be… more
- University of Michigan (Dearborn, MI)
- …local account management, scripting, software installs and removals, registry, command line, Service Desk ticket systems, remote support , and system ... Support ** : Deliver phone, chat, and in-person technical support for daily campus technology operations....Opening ID** 258576 **Working Title** Service Center Support Specialist Associate **Job Title** Help Desk … more
- TEKsystems (Farmington Hills, MI)
- … experience. Skills Help desk support , Windows 10, Customer service , Windows, Desktop, Active directory, Imaging, Technical support , Office 365, ... Microsoft office Top Skills Details Help desk support ,Windows 10,Customer service ,Windows,Desktop,Active directory,Imaging, Technical support… more
- ROUSH (Livonia, MI)
- …needs to be able to install and configure new hardware and software and provide technical support to users and customers. This role is also expected to excel ... a proactive approach to process improvement to provide advanced technical support to users and customers. This...guidance to the team and provide Level 1 Help Desk Support to the organization, including the… more
- ROUSH (Livonia, MI)
- …This position will play a crucial role in ensuring the delivery of high-quality technical support to end-users and maintaining the overall efficiency of the IT ... on the latest IT trends and technologies + Provide technical guidance and support to the team...projects, prioritize, and execute tasks successfully + Familiarity with Service Desk software and tools + Knowledge… more
- Robert Half Technology (Livonia, MI)
- …various hardware and software issues, and maintaining a high level of customer service . Responsibilities * Provide technical support for both hardware ... backups of data * Respond to and resolve help desk requests * Upgrade systems and processes as required...Technologies for mobile device management. * Strong End User Support and Customer Service Skills Technology Doesn't… more
- Humanetics (Farmington Hills, MI)
- …humans in a world in perpetual motion. Role Purpose: IT Support Specialist is responsible for analyzing, troubleshooting, and evaluating technology issues. ... This role will support internal clients, helping to keep employees productive. Humanetics...computer systems, computers, printers, network systems, and any other technical equipment + Ensure company computers are backed up… more
- AVL North America (Plymouth, MI)
- AVL Test Systems Inc offers a job in the United States (US) as Service Engineer I AVL is looking for a Service Engineer I to join our team! Are you interested in ... travel and growing your experience in new technologies? The Service Engineer I is a great opportunity to grow...for evaluation and presentation of results + Perform Hotline support as required including the use of reporting tools,… more
- TEKsystems (Dearborn, MI)
- …role and must be able to be on site 4-5 days per week. Skills Azure, Help desk support , Automation, Office 365, Cloud, IT Support , Azure Support , Azure ... & Qualifications Other responsibilities and duties: - Experience providing technical support within a enterprise style environment...SQL is a nice to have - Strong customer service when following up with users tickets to ensure… more
- HTC Global Services Inc (Troy, MI)
- …High school diploma or the equivalent work experience and. + 1 to 3 years of service desk experience. + HDI Support Center Analyst Certification will be ... level Quality Assurance Analyst is responsible for monitoring the service desk analysts to ensure high quality...with well-developed organizational skills. + Account product knowledge and technical skills. + Ability to work independently or in… more
- NTT America Solutions, Inc. (Southfield, MI)
- …escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise and pushing ... service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with… more
- University of Michigan (Ann Arbor, MI)
- …end-user computing, data management and analytics, cybersecurity, audio-visual technologies, and service desk , among other technology services and capabilities. ... University of Michigan (UM) is looking for a collaborative, creative, and service -oriented Chief Information Officer (CIO). Reporting to the Executive Director of… more