- Lundbeck (Waterbury, CT)
- …company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with ... us on our journey of growth!As a Psychiatry Account Manager , you lead the promotion of our psychiatry portfolio,...a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call… more
- HomeSafe Alliance (Hartford, CT)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... as business needs arise. HomeSafe Alliance seeks a passionate and talented Customer Experience Manager to join their team. This individual will oversee… more
- Michaels (Southbury, CT)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Southbury, CT Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- FranklinCovey (Hartford, CT)
- …FranklinCovey 4DX Platform client admin or facilitator experience . + Sales or Customer Success Manager experience . Benefits include medical, dental, and ... process **Basic Qualifications** + Associate's degree or greater + 3+ years of experience in a customer success, technical support, or account management role.… more
- Adecco US, Inc. (Meriden, CT)
- … customer delivery and documentation expectations are met, and delivering an outstanding customer experience . The Senior Account Manager will report to ... Overview:** We are currently recruiting for a **Senior Account Manager ** on behalf of our client, a leading company...Develop and implement process improvement plans to enhance the customer experience . + Set SMART goals, objectives,… more
- Newtown Savings Bank (Newtown, CT)
- …business development, and sales management activities. + Lead in the absence of the Customer Experience Manager including opening and closing of branch. ... environment where employees feel engaged, supported, and valued. + Work with Customer Experience Manager (s) to support staff to achieve quarterly operational… more
- Newtown Savings Bank (Newtown, CT)
- … needs. Accept consumer and business loan and credit card applications. + Work with Customer Experience Manager to drive staff to achieve operational and ... sales goals. Lead in the absence of the Customer Experience Manager including opening and closing of branch. Provide timely coaching and motivation to… more
- Newtown Savings Bank (Newtown, CT)
- …coach for the branches to which they are assigned. In conjunction with the Customer Experience manager , participate in supporting regular in branch sales ... delivery and that of the branch, should always translate into a positive customer experience . + Meet with Regional Business Banking Manager to discuss… more
- The Cigna Group (Bloomfield, CT)
- …to integrate products across the enterprise, enhancing the overall customer and client experience . The Product Manager will work as a member of the Strategy ... The Behavioral Solutions Product Manager is responsible for the development, advancement, and...Experience developing workflows, process maps, journey maps, and customer personas. + Experience working effectively in… more
- The Hartford (Hartford, CT)
- Sr Spec Customer Experience - MQ08CE We're determined... Customer Feedback, Customer Service). + Experience as a project manager and/or marketing ... too. Join our team as we help shape the future. Senior Specialist, Customer Experience Partners across the company with the enterprise CX organization, line of… more
- Fujifilm (Hartford, CT)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Under Armour, Inc. (Hartford, CT)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Rocket Software (Hartford, CT)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Emerson (Hartford, CT)
- The Customer Success Manager role at NI will be...of business of $10m in ARR + **4+ years** of customer success experience in a B2B SaaS organization ... software to improve adoption, retention, and expansion within the customer base. The Customer Success Manager...outcome realization. **For This Role, You Will Need:** + Experience managing a group of enterprise and mid-market customers,… more
- Trellix (Hartford, CT)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Hartford, CT)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- CVS Health (Hartford, CT)
- …people at the forefront of our efforts. We're seeking a motivated Senior Manager for Commercial Customer Enablement who shares our commitment to engineering ... advancing and modernizing technologies that shape the future of healthcare. As a Senior Manager for Commercial Customer Enablement, you will: + Work closely with… more
- Verint Systems, Inc. (Hartford, CT)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Ryder System (Hartford, CT)
- …the Retail Industry + Largest Electric Truck Footprint in the US **Summary** The Customer Engagement Manager (CEM) position is responsible for the management of ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Graybar (Wallingford, CT)
- Become part of the excitement. As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the ... financial and service goals. **In this role you will:** + Assist the Branch Manager in managing resources within the branch + Supervise and mentor customer … more
