- Henry Ford Health System (Troy, MI)
- …dedicated to advancing population health. General Summary: Under minimal supervision, the Lead for Customer Analytics with Healthy Populations performs ... Are you a healthcare claims data analytics expert seeking...may train other staff members in these areas. The Lead of Customer Analytics serves… more
- General Motors (Warren, MI)
- …This job may be eligible for relocation benefits._ The **Performance Marketing Lead ** will play a pivotal role in supporting cross-functional marketing efforts that ... the marketing funnel. The individual in this role leverages data insights, analytics , and innovative marketing tactics to optimize campaign outcomes. They ensure… more
- Molina Healthcare (Warren, MI)
- …Sr Risk & Quality Performance Manager is a tactical execution role that will lead specific projects to support Molina's Risk & Quality Solutions (RQS) team and ... leaders to improve outcomes by managing Risk/Quality data collection strategy, analytics , and reporting, including but not limited to: Risk/Quality rate trending… more
- General Motors (Warren, MI)
- …minimum. This job may be eligible for relocation benefits._ The **Dealer Website Optimization Lead ** provides a key role in managing the day-to-day needs of the GM ... Program Optimization_ + Working with Website vendors to leverage their customer experience and research data, along with regularly reviewing website platform… more
- Henry Ford Health System (Troy, MI)
- …report all member information for HAP's enrolled population; to maintain and report customer inquiries and complaints received in the call center that will assist ... exceed performance levels incorporating diplomacy, accuracy and timeliness in all customer contacts. Strategizes the planning, developing and directing of the call… more
- General Motors (Warren, MI)
- …who is a data-driven professional with the ability to examine high priority customer experiences and funnel performance at each marketing touchpoint - from initial ... effectively in unstructured environments - all while keeping the customer at the forefront. A background in research and... at the forefront. A background in research and analytics , with experience in loyalty programs, e-commerce, retail, and/or… more
- General Motors (Warren, MI)
- …Working across the GM enterprise, this position will be key in defining the lead handling customer journey, creating Objectives and Key Results (OKR's), working ... Work closely with operations, product, software, marketing, sales, and customer service teams to ensure a seamless lead...+ Proficiency in CRM systems (eg, Salesforce) and data analytics tools to track and optimize program performance +… more
- Trinity Health (Livonia, MI)
- …ethical and professional behavior. **MINIMUM QUALIFICATIONS** Bachelor's degree in healthcare , information technology, business administration or a related field and ... a minimum of five (5) years experience in predictive analytics , analyzing and evaluating large operational data sets, or an equivalent combination of education and… more
- Henry Ford Health System (Troy, MI)
- …for monitoring medical cost trends and variances. + Demonstrate proficiency in healthcare /medical economics data and an understanding of healthcare industry ... strategies and improve overall financial performance. + Participate in and/or lead cross-functional corporate business teams and meetings to develop medical… more
- General Motors (Warren, MI)
- …skilled and motivated Staff Scientist with strong leadership skills to join our Applied Analytics and Insights team at GM. In this role, you will partner with ... and creative data science solutions aimed at enhancing GM's customer experience and profitability. **What You'll Do** + Collaborate...insights in a variety of core business areas. + Lead and mentor other scientists to drive high-quality analytical… more
- Trinity Health (Livonia, MI)
- …Accountant is expected to demonstrate problem solving skills as related to healthcare financial operations and an understanding of external, regulatory, payor and ... and multi-task in a diverse, fast paced environment. + Demonstrates excellent customer service. + Prepares monthly accounting entries, including support, for input… more
- General Motors (Warren, MI)
- …strategic initiatives within ADAS architecture, mapping, virtualization, data collection, analytics , perception, and customer interface. This role involves ... **The Role** At General Motors, we empower Product Managers to solve challenging customer and business problems. We seek passionate and innovative team members who… more
- General Motors (Warren, MI)
- …[or other frequency dictated by the business The New Model Readiness team within Customer Care and Aftersales is seeking a creative problem solver and risk taker ... plans; fail fast and learn to ensure that all customer needs are met. Success is defined by welcoming...to understand and assess complex supply chain issues and lead teams in a cross functional environment to successfully… more
- Trinity Health (Livonia, MI)
- …risk in all situations. Markets Department services and provides world class customer service. Responsible for monthly audits and reports of colleague HR ... all situations. Markets Department services and provides world class customer service. Responsible for monthly audits and reports of...to RHM's and managers. 6. Assists with gathering quality analytics and metrics from Contact Center CRM cases and… more
- Henry Ford Health System (Clinton Township, MI)
- …a variety of improvement methodologies (including design thinking, agile, advanced analytics , human factors engineering, Lean) and group management techniques to ... The Principal Management Engineer may work individually with key stakeholders or as lead consultant of a project team. This individual may develop and teach… more
- Trinity Health (Livonia, MI)
- …risk in all situations. Markets Department services and provides world class customer service. Responsible for monthly audits and reports of colleague HR ... markets Department services to RHM's and managers.6. Assists with gathering quality analytics and metrics from Contact Center cases and assembles relevant data in… more