- Molina Healthcare (Sterling Heights, MI)
- …**Required Experience** 1-3 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service . **Preferred Education** ... + Participates in internal listening sessions. + Assists Quality Manager in providing standard weekly and monthly reporting within...3-5 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service .… more
- Ford Motor Company (Dearborn, MI)
- …analytical skills to drive evidence-based, timely decision making. **In this position ** The Manager of Customer Account and Consent will lead a team and engage ... account and consent products + Ensuring that data products/services deliver required service levels with respect to customer experience, regulatory compliance… more
- Ford Motor Company (Dearborn, MI)
- …and analytical skills to drive evidence-based, timely decision making. Seeking a ** Manager , Electrification AI & Legal Service Analytics** under the Global ... analytics solutions to internal partners and co-develop external applications. As a ** Manager , Electrification AI & Legal Service Analytics** , you'll be… more
- General Motors (Warren, MI)
- …overall goal for this position is to execute solutions that address unique/complex service concerns that exceed customer expectation. This position must work ... of Concern Compliance. Responsibilities include continuous improvement, effective delivery, customer retention and profitability in service operations and… more
- Vibe Credit Union (Novi, MI)
- …Services Manager , you will be responsible for delivering exceptional service to both internal teams and external members. By providing strategic leadership, ... related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due...Skills/Abilities + Leadership and team development + Expertise in call center operations + Strong member service … more
- Ford Motor Company (Dearborn, MI)
- …dynamic team whose mission is to manage and mature our Service to Platform Transformation, Communications, Training, Portfolio Management, and Infrastructure Product ... and architecture design, mapping out necessary systems and dependencies, and ensuring service teams deliver effectively. **In this position ** The Central Delivery… more
- Concentrix (Farmington Hills, MI)
- …+ Knowledge of sales strategies and sales pipeline. + Experience working in a customer service , sales or outsourcing environment is required. + Knowledge of how ... behalf of our clients to renew and expand the service relationships. Reporting to a sales manager ,...Digital or Social Media Sales and/or experience in a customer service role, ideally in tech. advertising… more
- US Foods (Wixom, MI)
- …relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * Competitive spirit and results driven ... profitability goals. Primary areas of responsibilities are: * Primary owner of customer relationship * Selling, and engaging customers in value added activities. *… more
- TD Bank (Southfield, MI)
- …this role. **Line of Business:** Product Management **Job Description:** The Product Manager oversees the end to end management of assigned products, services and ... programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's...meet the Bank's profit and loss objectives. The Product Manager manages a particular product or function supporting in… more
- CVS Health (Brighton, MI)
- …+ Ability to confirm prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively look for ways to ... the bar for their pharmacy team. As a Pharmacy Manager , you will lead and develop a pharmacy team...related work experience in a pharmacy, retail, medical, or customer service setting + Ability to work… more
- PNC (Livonia, MI)
- …have an opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you will be based in Livonia, MI at ... drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Comerica (Farmington Hills, MI)
- …remediation efforts. * Understand downstream and upstream impacts for risk, compliance, and customer service . * Support Technology & Operations on resolving the ... Payments Incident Manager The Payments Incident Manager manages...all protocols are diligently followed. This position is on call 24x7. Position Responsibilities: Incident Management * Oversee incident… more
- Hospice of Michigan (Southfield, MI)
- …Assists the Director with all triage care delivery processes to continually improve customer care and service satisfaction outcomes. + Utilizes data to evaluate ... to the organization, to achieve desired outcomes. + May participate in the manager on- call rotation, as needed. + Responsible to support staffing coverage on any… more
- Nike (Auburn Hills, MI)
- …years of management experience. + Experience with retail operations, budgeting, planning, customer service , sales, and people leadership. + Proficient in ... **Be an All Star as a Converse Retail Store Manager ** You're energetic, a rebel - a game-changer -...results/critical metrics, including budgeting, planning, a high level of customer service , sales, people leadership and management.… more
- PNC (Troy, MI)
- …company's success. As a Sales Leader II - Community Development Banking Market Manager within PNC's Community Development Banking organization, you will be based in ... Manages and directs team(s) to achieve business results and customer experience goals. May have direct sales and client...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- PNC (Troy, MI)
- …and have an opportunity to contribute to the company's success. As a Relationship Manager I - Business Banker within PNC's Business Banking organization, you will be ... Services, Wholesale and Women in Business. As a Relationship Manager in Business Banking you will develop and cultivate...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- CSL Plasma (Pontiac, MI)
- …**Experience** + Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... pheresis process. You will report to the Assistant Center Manager . **The Role** + In compliance with Standard Operating...answer the telephone and answer callers question or transfer call to appropriate staff member. + Maintain alertness and… more
- General Motors (Warren, MI)
- …STEM OPT, etc.) NOW OR IN THE FUTURE.** **The Role:** The Collision Sales Manager is responsible for development and execution of the collision strategy. This person ... on opportunities and regularly informed of market concerns. As the Collision Sales Manager , you are responsible to develop and execute the strategy to ensure the… more
- Robert Half-Robert Half Corporate (Troy, MI)
- …and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing ... **JOB REQUISITION** Talent Manager - Contract Finance & Accounting **LOCATION** MI...one with success in developing new business in a multi‐ call , multi‐decision maker environment. + Prior success marketing to… more
- General Motors (Warren, MI)
- …to Warren, Michigan 3-5 times per week, at minimum. **The Role** The Program Quality Manager (PQM) is a member of the Program Team and is required to collaborate ... content, new technology implementation and issue countermeasures that align with customer expectations. The PQM is responsible for developing Vehicle Program Quality… more