- Cornerstone onDemand (Boston, MA)
- We are looking for a ** Senior Customer Success Manager ** to drive customer adoption, retention , and growth at scale through data-driven engagement ... build relationships at all levels. + Proven track record of driving customer satisfaction, retention , and growth. + Technical aptitude and the ability to quickly… more
- allego (Waltham, MA)
- …Individual Contributor About Allego For more information, visit http://www.allego.com Overview: The Senior Customer Success Manager - Adoption (SCSM) works ... the organization. What you'll do if you are a Senior Customer Success Manager -...your portfolio of customers + Support achievement of company customer retention and expansion goals + Special… more
- Magnus Veracross (Wakefield, MA)
- …provides an online learning space for students and teachers. ROLE DESCRIPTION We're seeking a Senior Customer Marketing Manager to take our growth to the ... goals of this role are to generate upsell and cross-sell ARR, promote customer retention , and foster customer engagement and brand loyalty. This is a… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention … more
- Bright Horizons (Newton, MA)
- **Primary Purpose** The Senior Customer Experience Marketing Manager will focus on the company's personalization efforts. This role will be responsible for ... developing and executing personalized experiences that drive customer engagement, retention , and growth and will have a deep understanding of creating… more
- TD Bank (Boston, MA)
- …for this role. **Line of Business:** Product Management **Job Description:** The Lockbox Senior Product Manager is responsible for overseeing the management of ... company's Wholesale Lockbox, Retail Lockbox and Healthcare Lockbox products. The Lockbox Senior Product Manager oversees the end-to end management of assigned… more
- Chewy (Boston, MA)
- …will serve as the primary point of contact for key accounts, driving customer satisfaction, retention , and growth through exceptional communication and strategic ... on retention and growth. + Exceptional ability to translate customer needs into actionable solutions. + Outstanding verbal and written communication skills,… more
- GE Appliances, a Haier company (Boston, MA)
- …Monogram raises the bar on what's possible in the kitchen. We're seeking a dynamic Senior Area Sales Manager (ASM) to drive Monogram sales in the Boston, market. ... Monogram's market presence. Candidates must reside in the Boston market area. **Position** Senior Area Sales Manager - Monogram (Boston, MA) **Location** USA,… more
- Deloitte (Boston, MA)
- CPQ Senior Manager Customer is creating a new model for a new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's ... the competitive fabric of entire industries. That's the power of driving disruption. That's Customer . Recruiting for this role ends on May 23, 2025. Work you'll do *… more
- Ford Motor Company (Boston, MA)
- …Collaborate with other data scientists to model mobile attribution to overall Ford Customer Retention , loyalty and revenue. + Establish analytical framework for ... world moves? Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue,… more
- Verndale (Boston, MA)
- About the Salesforce Senior Account Manager This is an exciting opportunity to join one of Verndale's fastest-growing practice areas. You will have the ... and play a key role in delivering value for our customers. The Sr. Account Manager will directly build and manage client relationships with a portfolio of 8-12 key… more
- DoorDash (Boston, MA)
- …bugs, recommend marketing strategies, and ensure high levels of satisfaction and retention . You will report into the Manager , Outside Account Management. ... 4+ years of experience in a post-sales or Account Manager role or related experience + You empathize with...meet their unique goals resulting in an increase in customer satisfaction, retention , and product adoption +… more
- Keurig Dr Pepper (Burlington, MA)
- …+ Develop and implement a comprehensive growth marketing strategy that drives customer acquisition, engagement, and retention across multiple channels and ... for the Keurig brand. We are seeking an experienced and results-oriented senior leader for our in-house Direct-To-Consumer Performance Marketing team. In this role,… more
- Rocket Software (Boston, MA)
- …is a full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the ... customer implementations to ensure best practices are utilized for maximum customer satisfaction and ongoing business retention + Liaison with Support and… more
- Wolters Kluwer (Boston, MA)
- …Your role for Wolters Kluwer is responsible for prospecting new business in new customer accounts to support the execution of the Wolters Kluwer sales strategy. We ... ZoomInfo, Gong, LinkedIn/LinkedIn Sales Navigator, etc. in daily sales & retention workflow. + Maintains current records within SalesForce.com in accordance with… more
- Rocket Software (Boston, MA)
- …, Customer Success Management, you will lead a team of our Senior Customer Success Managers (CSMs) and will work cross-functionally with multiple internal ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...Success Management, you will lead a team of our Senior Customer Success Managers (CSMs) and will… more
- Forrester (Cambridge, MA)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to ... while driving great value in their partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager will predict and… more
- Bright Horizons (Newton, MA)
- …identified. Including those that focus on productivity, accuracy, efficiency, timeliness and customer service quality. + Ensure proper records retention and the ... **Primary** **Purpose** The Senior Talent Acquisition Coordinator will provide candidate and... Talent Acquisition Coordinator will provide candidate and hiring manager support through the end-to-end Talent Acquisition process. They… more
- Forrester (Cambridge, MA)
- …are responsible for the engagement value delivered to Forrester's largest clients. The Customer Success Manager will orchestrate the customer journey through ... customer challenges and offer solutions that drive satisfaction, retention , and additional enrichment opportunities. **Job Description:** + Strengthen the… more
- HNTB (Boston, MA)
- …Aviation Planning + Environmental Practice is recruiting for one or more Senior Aviation Terminal Planners. The position entails leading both analytical and spatial ... passionate about the aviation industry and are keen to significantly improve customer experience through innovation and design. This position will support business… more