- The Hertz Corporation (Augusta, ME)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Augusta, ME)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Coinbase (Augusta, ME)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Tractor Supply Company (Waterville, ME)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team, and ... Assistant Manager **Overall Job Summary** The Assistant Store ... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
- Capital One (Augusta, ME)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Augusta, ME)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Augusta, ME)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- RELX INC (Augusta, ME)
- Job Description Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success? Are you a customer ... usage in their program. About the Role The Enterprise Customer Success Manager (eCSM) is a relationship...to meet customers' business needs Requirements + Possess prior customer success experience + Be organized with… more
- UKG (Augusta, ME)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Augusta, ME)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Augusta, ME)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Capital One (Augusta, ME)
- City Experience Manager , San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human ... your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative,...GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA… more
- Oracle (Augusta, ME)
- …agreed-upon scope, time, and budget - all while ensuring the highest degree of customer satisfaction. The Project Manager is a key player in managing, tracking, ... within a matrix environment. From Initiation through to completion, the Project Manager will be responsible for planning customer -specific engagements, managing… more
- Capital One (Augusta, ME)
- …responsible for optimizing in-market products though rapid testing and obsessing over the customer experience . + Think strategically to prioritize the roadmap in ... Manager , Product Manager : AI/ML - Velocity...with and building high-end luxury products + Passionate about customer experience and hungry to go above… more
- Highmark Health (Augusta, ME)
- …skills + Proven ability to build and sustain internal and external customer relationships + Experience evaluating and implementing technology + Presentation ... as custodian/business owner of the payment processes and functional project manager of commission cycle. + Coordinates/approves payment system enhancements, relevant… more
- Pearson (Augusta, ME)
- …coherent, enterprise-impacting outcomes. + Highly analytical and data-informed, with experience translating customer insights, usage data, and performance ... **Job Title:** Principal Product Manager **Location:** Remote **Job Type:** Full-Time **About Pearson:**...empowering our product teams to solve hard problems - customer problems and business problems - in ways that… more
- Trellix (Augusta, ME)
- …disruptive technology sectors (e..g AI/ML) with deep relationships with CISOs and customer stakeholders. + Experience generating direct sales opportunities; must ... **_Job Title:_** Enterprise Account Manager - West **About Skyhigh Security:** Skyhigh Security... is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Oracle (Augusta, ME)
- … customer satisfaction. In this role, you will be a Support Program Manager for strategic, top-revenue Customer accounts, and will attend one-on-one meetings ... **Job Description** **Support Program Manager ** **Location: United States** **MUST BE FLUENT IN...solutions to our customers. This involves resolving post-sales non-technical customer inquiries via phone and electronic means. While the… more
- Oracle (Augusta, ME)
- …management, partner program, practice outcomes, and organizational development. Our Adoption Consulting Manager plays a critical role in maximizing customer and ... indicators, and value achieved. Adoption Consulting engagements drive increase in customer satisfaction, efficiency, and adoption.This manager will use their… more
- Coinbase (Augusta, ME)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... . The Consumer Content team is a sub-team of Customer Experience . The Consumer Content team supports...driving content experiences designed to empower customers. As Associate Manager , Consumer Content, you will be a key partner… more