- Lumen (Albany, NY)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Albany, NY)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to improve the ... behavioral intelligence of their sales and service agents. The Senior Customer Enablement Manager will work cross-departmentally to oversee a portfolio of… more
- Trellix (Albany, NY)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Dodge Construction Network (Albany, NY)
- Senior Customer Success Manager Location:...to maximize growth and retention + Wholly own the customer experience by acting as a client advocate ... This is a full-time position and reports directly to theVP, Customer Success . **_Preferred Location_** This is a remote, home-office role and candidates… more
- Confluent (Albany, NY)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- GE Vernova (Schenectady, NY)
- …Consulting Services software in their long-term planning analysis. Provides expertise in sustained customer success and growth in the post-sales customer ... primary ownership to develop and drive action plans to accelerate issue resolution, maintain customer communication, and advocate for the customer to ensure… more
- Confluent (Albany, NY)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Confluent (Albany, NY)
- …Us. **About the Role:** We are looking for a Solutions Architect to join our Customer Success team. As a Solutions Architect (SA), you will play a crucial ... Spark, Hadoop, Storm, relational and NoSQL databases. You will develop and advocate best practices, gather and validate critical product feedback, and help customers… more
- Wabtec Corporation (Albany, NY)
- …execution + Potential for future travel to key accounts (up to 35%) + Advancement into senior sales or customer success roles **What will your typical day ... be working with?** The Inside Account Manager is responsible for driving ongoing customer success and growth for Wabtec Shortline Rail customers. This… more
- Lionbridge Technologies (Albany, NY)
- **AI Program Director** The AI Program Director functions as a Customer - facing, results-driven, and innovative AI leader. The role will have accountability for new ... opportunities, on-boarding and customer relationships for AI services and offerings. The AI...overall financial health of their assigned account(s). They will advocate and drive the identification and successful delivery of… more
- Staples (Albany, NY)
- …Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor. + Ability to demonstrate analytical thinking and ... the operation's daily, weekly, and monthly goals. You will work closely with senior management in the pursuit of operational excellence and the facility's all-around… more