- TEKsystems (Palatine, IL)
- …the voice of the company. Consumer Care Agents are responsible for assisting the call center in achieving/exceeding stated service level goals. Our Consumer Care ... Interact with customers via phone and email in a call center environment. * Listen to customer...Center , Retail, Consumer Interaction, Apple Store, ATT&T) - Technical ; smart devices, ios and androids, computers, smart phones,… more
- TEKsystems (Palatine, IL)
- …the voice of the company. Consumer Care Agents are responsible for assisting the call center in achieving/exceeding stated service level goals. Our Consumer Care ... Description The primarily accountability of the Consumer Care Agent is to offer outstanding service to consumers....Interact with customers via phone and email in a call center environment. * Listen to customer… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Agent - Bilingual...issues, technical issues or general map questions. Call Center Agents will be responsible for assuring ... Shift** Day **Job Category** Customer Service **Job Description** **STATEMENT OF PURPOSE:** Call Center Agent will be responsible for providing high quality… more
- TEKsystems (Palatine, IL)
- …the voice of the company. Consumer Care Agents are responsible for assisting the call center in achieving/exceeding stated service level goals. Our Consumer Care ... Description The primarily accountability of the Consumer Care Agent is to offer outstanding service to consumers....Interact with customers via phone and email in a call center environment. * Listen to customer… more
- TEKsystems (Palatine, IL)
- …the voice of the company. Consumer Care Agents are responsible for assisting the call center in achieving/exceeding stated service level goals. Our Consumer Care ... Description The primarily accountability of the Consumer Care Agent is to offer outstanding service to consumers....Interact with customers via phone and email in a call center environment. * Listen to customer… more
- The Chicago Lighthouse (Chicago, IL)
- …staff to answer questions and give ongoing feedback; + Conduct regular review of all call center agent performance and organize training sessions for under ... Team Leads provide ongoing training for call center representatives, they monitor of agent ...adhered to, as well as to observe employee demeanor, technical accuracy and conformity to company policies; + Assist… more
- HUB International (Des Plaines, IL)
- …by developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...willing to invest time and energy to learn the technical aspects of our business. + Believe in integrity… more
- Walgreens (Deerfield, IL)
- …analytics and customer and agent feedback. Has relationships with all levels of the call center support team, and the eCom business. This position is the SME ... for care agent success. This would include calibration sessions with the call center 's PR&A (Performance, Research & Analysis) team, Business process team,… more
- HUB International (Des Plaines, IL)
- …other key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...manner. + Keep records of all conversations in our call center database in a comprehensive manner.… more