- CUNY (New York, NY)
- …** Service Desk Management:** Lead and manage a team of IT service desk technicians, providing + coaching, mentoring, and performance feedback. + ... IT Service Desk and... IT Service Desk and Training Manager (...training programs. This position is responsible for leading a team of service desk professionals… more
- CUNY (Bronx, NY)
- IT Support Assistant (Provisional) - Service Desk **GENERAL DUTIES** IT Support Assistants support routine operations and problem resolution of computing ... approved hardware. - Assists in preparing reports pertaining to Service Desk activities. - Utilizes the ...change management, etc. - Supports optimal operation of the IT department support team through timely problem… more
- CUNY (New York, NY)
- IT Computer Systems Manager Level 3 (Help Desk ), Provisional - Instructional Computing & Information Technology **GENERAL DUTIES** IT Computer Systems ... or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web...for leading and managing all aspects of the helpdesk team and operations. This includes overseeing incident and request… more
- TEKsystems (New York, NY)
- …an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for ... basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
- City of New York (New York, NY)
- …process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be an ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...of technical issues and resolutions. - Collaborate with other IT team members to address complex technical… more
- System One (Cedar Knolls, NJ)
- …(MSP) environment Overview: We are seeking a motivated and experienced MSP Service Desk Manager to join a growing team in Cedar Knolls, NJ. The ideal ... Job Title: MSP Service Desk Manager Location: Cedar Knolls,...experience in an MSP environment, a strong background in IT service management, and excellent communication skills.… more
- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident ... best practices for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and document resolutions for… more
- Balchem (Montvale, NJ)
- Service Desk Technician Department: Information Systems Location: Montvale, NJ Start Your Application ... and growing company, visit www.balchem.com POSITION SUMMARY: The Help Desk Support Technician is the initial point of contact...as demonstrate a continuous positive attitude and be a team player. ESSENTIAL FUNCTIONS: + Answer staff questions in… more
- City of New York (New York, NY)
- …users; - Record and track information from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to be used in ... Ability to work independently or as part of a team - Ability to work well and efficiently in...for researching the answers to questions in a customer service , help desk or public information capacity;… more
- Amazon (New York, NY)
- …their campaign objectives. We are seeking a Solutions Architect for the North America Supply Desk team . In this role, you will partner buyers, ADSP product, and ... teams. - Automate manual daily tasks of the Supply Desk team to ensure efficiency and optimization....in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet… more
- TEKsystems (New York, NY)
- …setup and inductions for users, hardware troubleshooting and repair. * General office IT such as conference room, telephone and Printer setups etc. * Implementation ... practices. * Perform endpoint management deployment and anti-virus security. * Work with IT Management to constantly monitor and improve delivery of IT systems… more
- TEKsystems (New York, NY)
- …* Experience supporting mobile technologies iOS and Android Skills legal experience, service desk , Windows OS, MS Office 365, Citrix, document management ... system software, Intune, AzureAD Top Skills Details legal experience, service desk ,Windows OS,MS Office 365,Citrix,document management system software,Intune… more
- City of New York (New York, NY)
- …users; - Record and track information from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to be used in ... (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under...Ability to work independently or as part of a team - Ability to work well and efficiently in… more
- Nestle (New York, NY)
- …Nestle SLA standards. * Continuously monitors support team 's performance related to Nestle Service Desk and ensures that the agreed upon KPI's are met. * ... your development and growth. Join us! **Job Description:** The IT Service Delivery Manager will be responsible... Desk AG (assignment group) assigned to the Service Support team . Ensures that all requests… more
- CUNY (New York, NY)
- …client support. - Act as the main point of contact for university-related Service Desk issues, representing IT Administration's objectives and concerns ... IT Computer Systems Manager Level 3 (User Services...Conduct performance evaluations and provide constructive feedback to enhance team capabilities in customer service , communication, and… more
- TEKsystems (New York, NY)
- …problems and escalate issues to the appropriate administrators Skills macos, jamf, Customer service , Help desk support, Help desk , Troubleshooting, Desktop, ... Set up new phones and ship computers as needed. Team Collaboration: Meet with other team members...Office 365, zoom Top Skills Details macos,jamf,Customer service ,Help desk support,Help desk ,Troubleshooting,Desktop,Office 365,zoom… more
- Odeko (New York, NY)
- … IT related issues + Proficiency with IT Helpdesk services like JIRA Service Desk + Proficiency in supporting Mac OS X & Windows PC + Proficiency ... activities + Triage and troubleshoot cloud and on premise IT infrastructure and service issues to ensure...IT services + Collaborate with the Odeko Security team to ensure that Odeko IT equipment… more
- CUNY (New York, NY)
- …and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes of safeguarding the University's ... as needed. To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/and view the Job Description for ** IT … more
- CUNY (New York, NY)
- …and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk . Additionally, CIS manages the processes of safeguarding the ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more
- CUNY (New York, NY)
- …and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk , and manages the processes of safeguarding the University's ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more