- University of Rochester (Rochester, NY)
- …email or website, or in- or outbound service center, consistent with service and quality standards. Processes customer orders, bills and accounts, and ... for service , maintenance and termination. Troubleshoots and resolves customer complaints. Works within established procedures with a moderate degree of… more
- University of Rochester (Rochester, NY)
- …the ability to work independently as well as part of a team, serves as a customer service representative and technical resource for the Customer Support ... courier department to ensure responsiveness. Provides professional, expeditious and high-quality customer service . Provides first level response to phone call… more
- University of Rochester (Rochester, NY)
- Responsibilities **Job Summary:** The claims resolution representative II is responsible for working across the professional fee organization, performing ... timely and routine action to resolve unpaid claims. The **Claims Resolution Representative II ** reports to Accounts Receivable Management. **Key Functions and… more
- University of Rochester (Rochester, NY)
- POSITION SUMMARY: Responsible for the Customer Service Center, the main communication hub for University Facilities and Services, serving as the central point of ... with a summary email. If necessary, call in additional Customer Service Center staff to provide support...expectations with minimal supervision. Band Two: Operations Support Specialist II - In addition to the responsibilities of an… more
- University of Rochester (Rochester, NY)
- Responsibilities **Job Summary** The Patient Financial Representative performs the functions of Patient Account Management for individuals receiving care from the ... University of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients' inquiries via telephone, MyChart, mail, email, and… more
- University of Rochester (Rochester, NY)
- …to combine records. + Scan visit documentation and store in information system(s). ** Customer Service ** **:** + Embody ICare initiative. + Treat patients and ... including orientation, registration, charge entry, scheduling, reception, image management and customer service . + Act as information resource for department… more
- University of Rochester (Rochester, NY)
- …Diploma required. 1 year of related work experience required in an administrative office or customer service field or completion of Vision Care 1, 2, 3 courses ... revenue cycle systems. Assures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …as assigned **QUALIFICATIONS:** + High School Diploma required + 2-3 years customer service experience or equivalent combination of education and experience ... **Problem Solving/Utilization of Critical thinking skills** + Servesasthefrontlineforsolvingproblemsandhandlingcomplaintsutilizing ICARE service recovery concepts. Using independent judgment, determines when situations… more
- University of Rochester (Rochester, NY)
- …as assigned **Qualifications** + High School Diploma required + 2-3 years customer service experience or equivalent combination of education and experience ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant… more
- University of Rochester (Rochester, NY)
- …**QUALIFICATIONS:** + High School diploma or equivalent required + 2 years of customer service experience required; + or equivalent combination of education and ... experience required. + Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present required. + Ability to handle highly stressful and emotional situations professionally and… more
- University of Rochester (Rochester, NY)
- …and technology adaptation. **Responsibilities:** + Perform duties of Outpatient Access Representative II as needed. + Set standards for customer service , ... (OAR III) coordinates activities of the Outpatient Access Representative II (OAR II ), providing...staff training, operational support, and ensuring accuracy, efficiency, and customer service . Acts as a resource for… more
- University of Rochester (Rochester, NY)
- …and ensures that all functions are completed accurately and efficiently with excellent customer service utilizing the SMH ICARE values. The Scheduler is ... + If an interpreter is not available, in collaboration with Level II schedulers and/or interpreter supervisor/manager, recommends which interpreter to pull from a… more
- University of Rochester (Rochester, NY)
- …+ or equivalent combination of education and experience required. + Demonstrated customer service skills required. + Medical Terminology, experiences with ... the Office Manager and will also work in collaboration with the Administrator II , Nurse Manager, Medical Director and health providers. The incumbent will apply… more
- University of Rochester (Rochester, NY)
- …+ or equivalent combination of education and experience required + Demonstrated customer service skills required + Medical Terminology, experiences with ... the Office Manager and will also work in collaboration with the, Administrator II , Nurse Manager, Medical Director and health providers. The incumbent will apply… more
- Ricoh Americas Corporation (Rochester, NY)
- **Field Representative II , Field Services Support** POSITION PROFILE Services and repairs a variety of company products and systems at customer locations ... usually within a specific geographic area. A Technology Service Support Rep is capable of handling...and timely manner. . Complies with all company policies. ** Customer Service ** . Interacts with external customers… more
- Canandaigua National Bank & Trust (Canandaigua, NY)
- Loan Operations Representative II Canandaigua National Bank & Trust Location: Canandaigua, New York What does a Loan Operations Representative do? ... with a PC and associated programs (such as Microsoft Office). + Strong customer service experience. What does a successful first year in this position look like?… more
- Robert Half Accountemps (Rochester, NY)
- …role will be to handle the resolution of past due invoices and provide customer service to both internal and external customers. This role involves mitigating ... Description We are seeking an A/R Recovery Representative I (Tier II ) to join...and the role involves utilizing various skills ranging from customer service to finance. Responsibilities: * Manage… more
- Robert Half Accountemps (Rochester, NY)
- …invoices. You will be working in a fast-paced environment that requires excellent customer service and communication skills, along with proficiency in Microsoft ... contract to hire employment opportunity for an A/R Recovery Representative I (Tier II ) based in Rochester,...customer credit records. Requirements * Demonstrable experience in customer service and communication * Proficiency in… more
- Robert Half Accountemps (Rochester, NY)
- …* Address bank returned items with precision and speed * Provide quality customer service to both internal and external customers, while minimizing risk ... Description We are in search of a Recovery Representative I (Tier II ) to join...and other regulatory agencies. Requirements * Demonstrated proficiency in Customer Service * Experience in Training and… more
- US Tech Solutions (Rochester, NY)
- …accurate and timely resolution of all bank returned items + Provides quality customer service to internal/external customers while mitigating risk to the company ... Minimum Education High School Diploma + Bachelors Degree (Preferred) + Experience in customer service , finance, accounting, or payroll preferred + Microsoft Word… more