- University of Rochester (Rochester, NY)
- …Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information ... billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation… more
- University of Rochester (Rochester, NY)
- … Outpatient Access Representative (OAR III) coordinates activities of the Outpatient Access Representative II (OAR II ), providing staff ... for complex decision-making and technology adaptation. **Responsibilities:** + Perform duties of Outpatient Access Representative II as needed. + Set… more
- University of Rochester (Rochester, NY)
- …Expertly navigate difficult visitor encounters for patients with restricted visitor access (NI/NB status). Inform visitors of SMH policy and independently determine ... to both patient and interdisciplinary teams as required by the situation. **Visitor/ Access Management** + Utilizing expertise and independent judgment, serve as main… more