- Wolters Kluwer (Waltham, MA)
- We are seeking a highly motivated and strategic Partnership Success Director to oversee and manage all aspects of partner relationships within the Clinical ... Work closely with internal teams, including product, sales, marketing, and customer success , to align partnership activities with company goals… more
- Quadient (Boston, MA)
- …and meet customer needs. + **Data-Driven Insights** + Leverage data from the Customer Success Operations Manager to identify trends, customer ... identifying growth opportunities. This position will work cross-functionally with Sales, Product, Customer Success , and Operations teams to optimize payment… more
- Compass Group, North America (Boston, MA)
- …mutual success that leaves lasting impressions. Job Summary: As the Regional Director of Operations , you will be responsible for the overall operation, ... knows they matter and owns a stake in our success , delivering hospitality excellence. With four distinct operating companies...service concerns and work with Executive Directors and the Director of Dining Services to address and resolve going… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …taking a job, you're making a difference in people's lives.** The Administrative Director of Ambulatory Operations will be providing support across several ... across functional areas. Results have significant implications for the management and operations of the organization. 5. ** Customer Service:** Ability to lead… more
- American Express (Boston, MA)
- …leadership, and impact-every colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to uphold our company values ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...Oversight and be responsible for leading the RCCG-focused Strategic Operations & Business Analytics team (SOBA). The team's mission… more
- Beth Israel Lahey Health (Boston, MA)
- …and across functional areas. Results have significant implications for the management and operations of the organization. + ** Customer Service:** Ability to lead ... Department and Medical Center administrative and clinical leadership, the Administrative Director is responsible for the long-range planning and the development of… more
- Fooda (Boston, MA)
- …scores + Ensure client Quarterly Business Reviews are conducted with assigned client ensuring customer success You personally lead efforts to: + Create a great ... day. Who We Are Looking For: The Resident Regional Manager of Cafeteria Operations is responsible for the growth, profitability, and retention of an assigned… more
- Rhythm Pharmaceuticals (Boston, MA)
- …Opportunity Overview Summary Reporting to the Head, North America Training, the Associate Director of Customer Facing Training is responsible for the development ... content for all customer facing field teams + Lead the day-to-day operations necessary to schedule and coordinate with internal faculty, all customer facing… more
- Beth Israel Lahey Health (Boston, MA)
- …management and operations of multiple areas of the organization. 8. ** Customer Service:** Ability to lead operational initiatives to meet or exceed customer ... will target improvements in quality of care, access, overall customer satisfaction, communication, clinical services delivery, operating efficiency, budget… more
- ThermoFisher Scientific (Waltham, MA)
- …have accountability for driving sales growth and global commercial operational success leading business development, proposals, technical SMEs, business and project ... management. Responsibilities encompass objectives that drive success in both new business sales and expansions of...Thermo Fisher to build differentiated solutions to tackle key customer problems and optimize go to market value proposition.… more
- State of Massachusetts (Boston, MA)
- …and Workforce Development (EOLWD)'s Department of Economic Research (DER) is seeking a*Deputy Director *who will assist the Director of DER in the direction, ... as research and actuarial services for the Unemployment Insurance (UI) Program. The Deputy Director , along with the Chief Economist and the Director of Strategy… more
- Lionbridge Technologies (Boston, MA)
- **AI Program Director ** The AI Program Director functions as a Customer - facing, results-driven, and innovative AI leader. The role will have accountability ... for new opportunities, on-boarding and customer relationships for AI services and offerings. The AI...relationships for AI services and offerings. The AI Program Director will also lead internal AI strategy, collaborating with… more
- Confluent (Boston, MA)
- …team, that are critical to the success of the Sales organization. The Director will also provide sales operations business partner support to the Global Head ... leading cross-functional initiatives and collaborating with Sales, Marketing, Finance, and Customer Success teams. + Excellent communication, leadership, and… more
- Sunrise Senior Living (Burlington, MA)
- …**Executive Director ** is responsible for overall leadership, management, and success of their community. These responsibilities include but are not limited to ... & services to seniors better than anyone. The Executive Director is expected to create, in alignment with our...the organization's vision and values. + Communicates a clear, customer focused vision, based upon a Resident Centered Model… more
- CBRE (Boston, MA)
- …role** As a CBRE Technical Director , you will lead the Facility Management Operations teams within the customer 's laboratory operations and Research and ... Development facilities in a GxP Pharmaceutical environment. The Director will be responsible for all mechanical operations , maintenance (hard and soft services),… more
- C&W Services (Cambridge, MA)
- …Title** Senior Director , Client Services **Job Description Summary** The Sr. Director , Client Services is a critical operations leadership role accountable ... ensuring operational, and financial performance for their client portfolio. The Sr. Director works closely with key clients to identify opportunities for account… more
- CBRE (Boston, MA)
- …Director of Location Intelligence to source top-talent and works closely with the Operations Director , D&T, and Trainers to ensure a seamless transition into ... to stakeholders in order to provide an excellent customer service experience. Partners with the Sr. ...constant learning and dedication to results! To enable your success , we provide the best tools, training and leaders… more
- American Red Cross (Dedham, MA)
- …Force for Good!** **_Job Summary:_** This role reports directly to the **Senior** **Laboratory Director ** and is pivotal in advancing the operations of the HLA ... grow your career within a movement that matters, where success is measured in people helped, communities made whole,...Continuity** + **Provide Backup to the** **Senior** **Lab** **oratory** ** Director :** Serve as a reliable backup to the senior… more
- Suffolk University (Boston, MA)
- Assistant Director of Career Education System and Program Administration Staff Exempt Boston, Massachusetts Apply Description Note: To be considered for this ... position, please submit a cover letter with your resume. The Assistant Director of Career Education System and Program Administration will be responsible for… more
- Wolters Kluwer (Boston, MA)
- …that support the go-to-market strategy (eg, marketing, product, sales, Solution Consultants, Customer Success , Sales Support). **Remote** : This is a full ... success of WK Compliance Solutions, which the Associate Director , Field Sales will be responsible for nurturing and...business relationships with other sales leaders including Technical Sales, Customer Success , and Sales Support + Develop… more