- MetLife (Clayton, NC)
- Job Title Customer Care Advocate Job Location Cary, NC. Virtual role with in-person training. New Hires must live within a commutable distance of Cary, NC. ... Summary of Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex … more
- Sharecare, Inc. (Raleigh, NC)
- …and do so in an appropriate, efficient and cost-effective manner. The Clinical Advocate coordinates with the member, their Primary Care Provider, Specialty ... with the member's healthcare providers to ensure consistent, high-quality care . The Clinical Advocate will work with...+ Exceptional oral, written, and presentation skills. + Excellent customer service skills and ability to adapt approach to… more
- Sharecare, Inc. (Raleigh, NC)
- …leader will ensure execution of and adherence to processes for Benefits Navigation and Care Guidance for the Sharecare+ Core Advocacy product. They will do so with ... experience, work quality, operational efficiency, long and short-term planning, and customer -centric thinking. They will work closely with other managers and leaders… more
- TEKsystems (Morrisville, NC)
- …a reputable healthcare company in Morrisville, NC, is hiring for a Spravato Care Coordinator with competitive pay and growth opportunity! Job Description: + Care ... provider and/or patient interactions. + May serve as an advocate to patients regarding eligibility requirements, program enrollment, affordability support,… more
- The Cigna Group (Raleigh, NC)
- …requests of the healthcare team. The **CC** activities complement the team-based care delivery model. Strong customer service, communication, and computer skills ... of technology and platforms in the delivery of patient care . + Possess exceptional customer service skills...Facilitate communication between patients and the healthcare team. + Advocate for patients' well-being and needs. + Embody teamwork… more
- Highmark Health (Raleigh, NC)
- …DSHP Plus LTSS Member Advocate , ICT, and discharge planners, to coordinate the care needs and community resources for the member in order to maintain the member ... contact for members to coordinate all of the member's care needs across the various service delivery systems and...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more
- Gilead Sciences, Inc. (Raleigh, NC)
- …of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide. Headquartered in Foster City, ... that delivers on the execution of payroll processing, tax withholding, compliance, and customer service for US employees. The Senior Manager is expected to be… more
- TEKsystems (Morrisville, NC)
- …for the Care Coordinator and Reimbursement Case Manager Provides unparalleled customer service while serving as a brand advocate and program representative; ... medical insurance, pharmacy insurance, crm software, patient service, Call center, Health care , High volume call center, Customer service call center, Insurance,… more
- Walmart (Wilson, NC)
- …to Walmart for trusted care . **You'll really wow us if ** - You're an advocate of patient-centered care . You easily adapt to a patient base from a myriad of ... of your license, ensuring a high level of patient care , while also creating a strategy for growth. We...and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer… more
- Ford Motor Company (Raleigh, NC)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... leverage advanced technology to redefine the landscape, enhance the customer experience, and improve people's lives, this is your...development and deployment for GCP + Be a developer advocate - Practice and promote use of Cloud Native… more
- TEKsystems (Morrisville, NC)
- …the Care Coordinator and Reimbursement Case Manager + Provides unparalleled customer service while serving as a brand advocate and program representative; ... the appropriate use of program resources + Serve as an advocate to patients regarding program eligibility requirements, enrollment, reimbursement process,… more
- TEKsystems (Morrisville, NC)
- …Liaison between Program Management, Healthcare Providers and Manufacturer + Provides unparalleled customer service while serving as a brand advocate and program ... Description: + Patient Care Coordinator will be regionally aligned and serve...patient and healthcare provider interactions + Serve as an advocate to patients regarding program enrollment, reimbursement process, affordability… more
- TEKsystems (Morrisville, NC)
- …Liaison between Program Management, Healthcare Providers and Manufacturer Provides unparalleled customer service while serving as a brand advocate and ... Description: Patient Care Coordinator will be regionally aligned and serve...handling patient and healthcare provider interactions Serve as an advocate to patients regarding program enrollment, reimbursement process, affordability… more
- Marriott (Raleigh, NC)
- …operational knowledge and learning to Application Analyst + Functions as the customer advocate for Marriott business applications and supports continuous service ... support workflows. Setting the standard this individual promotes an exceptional customer experience and a continuous improvement mindset. Working with customers,… more
- Marriott (Raleigh, NC)
- …Area Sales leaders. * Serves as the sales contact for customers; serves as the customer advocate . * Serves as hotel authority on sales processes and sales ... of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates… more
- S&P Global (Raleigh, NC)
- …a product-oriented culture and delivery model, which will improve our customer and stakeholder experience while achieving our DTS strategic objectives. ... Engineers, designers, other technologists and horizontals, business stakeholders, etc. + Customer -Centric Approach: Maintain a deep understanding of customer … more
- Splunk (Raleigh, NC)
- …for enterprise customers. + Provide mentorship, planning, and recommendations for a customer 's overall technical health. + Supervise the overall health of ... customer environments, which include cases, urgent issues, outages, ongoing...and performance of diagnostic health checks as needed. + Advocate internally for customers to facilitate the resolution of… more
- Confluent (Raleigh, NC)
- …strong advocates on behalf of Confluent + Work across the organization as the customer 's champion to advocate for their needs and ensure company alignment in ... Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...applicants and prospective employees. \#LI-DNI Confluent is Remote-First At Confluent, we care about how you work - not… more
- The Cigna Group (Raleigh, NC)
- …of the healthcare team. The Referral Coordinator's activities complement the team-based care delivery model. Strong customer service, communication, and computer ... team, which is devoted to the delivery of health care in an online and fast-paced setting. The **Referral...the electronic (EHR) system or other designated databases. + Advocate for patients' well-being and needs. + Identify and… more
- Banfield Pet Hospital (Raleigh, NC)
- …more rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you 'll have the chance to advocate for ... clients and other associates, and the continuity of quality veterinary care . Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary… more