- Lenovo (Morrisville, NC)
- NA ISG Services Customer Success Advocate **General Information** Req # WD00071137 Career area: Services Country/Region: United States of America State: ... the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** The Customer Success Advocate (CSA) will proactively monitor… more
- Verint Systems, Inc. (Raleigh, NC)
- …health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's Verint Journey. The CSM is responsible for the ... Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position...on strong product and industry knowledge and assumes the " customer advocate " role for escalations, upgrades, services… more
- Verint Systems, Inc. (Raleigh, NC)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Confluent (Raleigh, NC)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Raleigh, NC)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Teradata (Raleigh, NC)
- …assigned accounts where you will lead the development of a relevant and actionable customer success plan, and partner internally to ensure successful delivery of ... on customer -facing roles (eg, pre-sales, strategic consulting, customer success role, etc.) with a strong...skills. You possess the ability to lead, advise and advocate for customers, the internal team and previous experience… more
- RELX INC (Raleigh, NC)
- …model creators for each individual legal use case.About the Role As a Legal Customer Success Consultant, you will manage and nurture relationships with Law Firm ... any technical or operational issues + Acting as an advocate for clients by communicating their feedback to internal...areas for improvement. Requirements + Have excellent experience in customer success , account management, client services, or… more
- HealthEdge Software Inc (Raleigh, NC)
- …create andmaintainSuccess Scorecards + Coach customers onHealthEdgebest practices and advocate for customer needs withinHealthEdge + Communicate consistently ... this role, you will develop a deep understanding of customer business models and become a subject matter expert...and externally + Providepeer support and/or mentoring to Client Success Team members + Participate in Client Success… more
- FranklinCovey (Raleigh, NC)
- …learning methodologies. + Experience working in a subscription environment. + Certification in Customer Success (eg CCSM) or related field. + Use of Salesforce ... consulting experience or certification. + Leadership experience + Sales or Customer Success Manager experience. Location-specific compensation: California -… more
- SitusAMC (Raleigh, NC)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... + Reviews deliverables prepared by team before passing to customer + Understands how and when to make a...and evaluate alternative business solutions + Facilitates team and customer meetings effectively + Holds regular status meetings with… more
- Rubrik (Morrisville, NC)
- …of our customer 's data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response ensure that our ... Experience Manager is a key role within the Customer Success organization, the successful candidate will...Enterprise Accounts at Rubrik. He/She works as the driver, customer advocate , and primary point of contact… more
- Rocket Software (Raleigh, NC)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- Teradata (Raleigh, NC)
- …+ Telco + Achieving expansion targets - in coordination with Account Executives, Customer Success Managers, and Industry Strategists, you will build and manage ... post PoC / PoVs and create supporting proposals. + Customer Success : Works with Customer ...with strong executive presence + Can lead, advise, and advocate for customers and is able to build trusted… more
- Deloitte (Raleigh, NC)
- …research across multiple methodologies, driving actionable insights that shape product development and customer success + Minimum of 1 year of experience leading ... all levels of the organization. + Proficient in using research insights to advocate for a customer -focused and product-driven mindset. + Adept at conducting… more
- Amazon (Raleigh, NC)
- …expertise and collaboration drive widespread adoption, fostering a culture of innovation and customer success . About the team You'll join a diverse, globally ... team you'll collaborate with is comprised of top performers passionate about customer success , offering invaluable expertise and collaborative spirit. Your… more
- Bandwidth (Raleigh, NC)
- …every stage of the prospect sales cycle, and will have the ability to advocate for and successfully activate their ideas within sales. This individual will work ... a team player, you work for and love the success of others, you're a motivated leader at heart...metrics to create repeatable and scalable implementation across similar customer accounts, updating regularly with tried and proven marketing… more
- Deloitte (Raleigh, NC)
- …leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics. + Minimum of 2 year of ... An expert User Experience (UX) specialist with multi-facet role to drive customer centric mindset for creating products & solutions for various business units… more
- Innomotics LLC (Raleigh, NC)
- …all levels of customer relationships / engagements + Be a customer advocate and build Win/Win **Your profile.** **Required Knowledge/Skills, Education, and ... return across its life cycle. + Develop an intimate knowledge of assigned customer needs and competitors, identify customer trends and drivers, and formulate… more
- Highmark Health (Raleigh, NC)
- …environment and approach new challenges with anticipation and a view towards success . Encourage new ideas and innovations in team members. Proactively identify ... Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and provide decision support to… more