• Inbound Customer Retention

    Tru Green (Lititz, PA)
    inbound call from a customer with a potential cancel. Inbound representative is responsible for resolving concerns and presenting root cause related ... offers in order to retain the customer 's business. Use high value saving techniques to meet...value saving techniques to meet product, and service sales retention targets, in a commission or incentive pay driven… more
    Tru Green (10/30/24)
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  • Customer Care Representative

    MSC Industrial Supply Co. (Jonestown, PA)
    …Work Location : Jonestown, PA BRIEF POSITION SUMMARY: The position of Customer Care Representative delivers effortless, personalized and profitable customer ... inbound interaction types. DUTIES and RESPONSIBILITIES: + Answers inbound sales and service customer calls and...service in accordance with MSC quality standards to ensure customer satisfaction, account retention and revenue growth.… more
    MSC Industrial Supply Co. (09/14/24)
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  • Customer Care Representative

    MSC Industrial Supply Co. (Jonestown, PA)
    …:PA Potential Work Location : BRIEF POSITION SUMMARY: The position of Customer Care Representative - Omnichannel, delivers effortless, personalized and ... inbound interaction types. DUTIES and RESPONSIBILITIES: . Answers inbound sales and service customer calls and...service in accordance with MSC quality standards to ensure customer satisfaction, account retention and revenue growth.… more
    MSC Industrial Supply Co. (08/29/24)
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