- PennyMac (Tampa, FL)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer Experience Manager will supervise and monitor Customer ... and coaching of staff to achieve department goals. The Customer Experience Manager will :... Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division +… more
- DR Horton, Inc. (San Antonio, FL)
- …* High school diploma or general education degree (GED) * Three (3) years related experience in leasing, sales, customer service, or related field * Ability to ... for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and… more
- TD Bank (Tampa, FL)
- …service; supports service and advice strategies and tactics to improve the overall Customer experience + Proficient in Customer relationship tools, services, ... and Sales objectives. In the absence of any other manager , the Store Supervisor is expected to manage the... complaints + Leads the execution of the Store Customer experience plan/objectives; supports the execution of… more
- Regions Bank (Oldsmar, FL)
- …to assisting with annuities and life insurance + Ensures a consistent optimal customer experience , including handling customer 's transactional needs as ... of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used...of the system. **Job Description:** At Regions, the Branch Manager is responsible for maintaining an engaged, operationally sound,… more
- TD Bank (Tampa, FL)
- …them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience + Requires a broad knowledge and understanding of the ... time & money + Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either… more
- Anywhere Real Estate (Tampa, FL)
- …establish business trends month over month. **Service Excellence:** + **Client and Customer Experience :** Ensure overall client experience and collaboration ... **Account Management Manager - must be located in US West...contracts. + **Operational Compliance:** Ensure clients are aware of customer receivables and the plan to receive funds. Perform… more
- Citigroup (Tampa, FL)
- The Senior Audit Manager , USPB Operations and Fraud Prevention is a senior level management position responsible for managing a complex and critical unit within ... Operations and Fraud Audit Team is responsible for coverage of Customer Service, Credit Operations, Core Operations, Transaction Services, Collections and Recovery,… more
- Citigroup (Tampa, FL)
- …resources Third Party Oversight/Vendor Oversight experience preferred Business writing experience preferred + In depth knowledge of Mortgage Servicing ... the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business… more
- Anywhere Real Estate (Tampa, FL)
- **The Opportunity** The SVP, Learning and Customer Success at Anywhere Real Estate will transform and lead a high-impact learning and sales enablement function for ... across multiple learning modalities (in-person, virtual, etc). The centralized Learning and Customer Success team serves as a center of excellence across the… more
- Wells Fargo (Tampa, FL)
- …information to internal partners and external sources to further enhance the customer experience + Identify opportunities to leverage partners and connect ... customer with the appropriate partner or relationship ...job expectations below **Required Qualifications:** + 2+ years of customer service experience , or equivalent demonstrated through… more
- Fifth Third Bank, NA (Tampa, FL)
- …customers and colleagues, and ensures that actions and behaviors drive a positive customer experience . While operating within the Bank's risk appetite, achieves ... to provide timely, and holistic financial solutions. + Consistently meet/exceed customer experience and individual/team production goals and enhance… more
- Fifth Third Bank, NA (Riverview, FL)
- …customers and colleagues, and ensures that actions and behaviors drive a positive customer experience . While operating within the Bank's risk appetite, achieves ... to provide timely, and holistic financial solutions. + Consistently meet/exceed customer experience and individual/team production goals and enhance… more
- DR Horton, Inc. (San Antonio, FL)
- …for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and ... our multi-family communities and deliver a high level of customer satisfaction. They will facilitate all customer ...make ready/turn repairs in the absence of the Service Manager * Certify warranty work is completed within contractor… more
- Regions Bank (Tampa, FL)
- …offerings, all designed to make banking easier + Provides a consistent optimal customer experience , which may consist of sharing responsibility for greeting ... including completing duties delegated and assigned by the Branch Manager ; as a member of the branch team, ensures...License + One (1) year of cash-handling, banking, and/or customer service experience **Skills and Competencies** +… more
- Anywhere Real Estate (Tampa, FL)
- …and efficient manner. The candidate will carry a reduced caseload and assist the manager in overseeing the daily activities of the IACS team to ensure accurate and ... Manage workflow and communication among team members to ensure customer and client requirements are met + Handle service...and implement process and procedural improvements as approved by manager + Manage day-to-day higher level tasks for team,… more
- Anywhere Real Estate (Tampa, FL)
- …and supporting office culture **Minimum Qualifications:** + 1 or more years customer service experience preferred; Prior Real Estate office experience ... The **Regional Support Specialist (RSS)** provides critical administrative, operational and customer service support to our Coldwell Banker Real Estate branch… more
- Anywhere Real Estate (Palm Harbor, FL)
- …2 or more years of in office branch support expe + 1 or more years customer service experience preferred; Prior Real Estate office experience preferred. + ... : The Regional Support Specialist Lead provides critical administrative, operational and customer service support to our branch offices, leaders, and agents in their… more
- Anywhere Real Estate (Tampa, FL)
- …efforts for top tier agents as requested. **Qualifications:** 2 or more years customer service experience preferred; Prior Real Estate office experience ... Agent Onboarding Specialist (AOS), your role involves ensuring a seamless onboarding experience for all agent affiliations at Coldwell Banker. You'll be responsible… more
- Fifth Third Bank, NA (Tampa, FL)
- …customers and colleagues, and ensures that actions and behaviors drive a positive customer experience . While operating within the Bank's risk appetite, achieves ... management, and trust services. Ensures delivery and execution of Private Bank experience and client service standards. Responsible and accountable for risk by… more
- Citigroup (Tampa, FL)
- …control issues with transparency. **Qualifications:** + 6-10 years of project management experience - preferably from a mortgage or financial services ... representative of the business. + Works closely with the Customer , Sales Team, Engineering and Manufacturing to define a...at project completion. + Possess the knowledge, skills and experience to be able to recognize when problems surface… more