- Comcast (Mount Laurel, NJ)
- …understanding of network technologies on: Open System Interconnection (OSI), Layer 1 /2 protocols, Internet Protocols - IP and Routing Protocols: OSPF/MPLS + ... Scripting knowledge + Open and update Tickets using: IOP Tickets System + Ability to provide on the job training to new hires as and when required + Create processes and procedures for troubleshooting and ticket management as needed + Initiate root cause… more