- CAI (Des Moines, IA)
- … needed to solve requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst** to provide Level 1 technical support ... an efficient and accurate manner. This position will provide Service Desk support to our customers applying...chat. This position will be **full-time** and **remote** and ** 2nd shift ** . **What You'll Do** +… more
- TEKsystems (West Des Moines, IA)
- …contract end date. 12-24 months of previous technology experience in a similar Service Desk environment or equivalent experience. Required Skills: Taking inbound ... role will involve agents going through compliance courses, the second week is a 1 week instructor lead virtual...Devices such as iPhones and or Androids. Skills: Help desk support, Service desk , Troubleshooting,… more
- TEKsystems (West Des Moines, IA)
- Help Desk Analyst 100% remote *must reside within 30...of Des Moines, IA Technical + Troubleshooting + Customer Service + Phone, Email, Chat + Windows + Active ... role will involve agents going through compliance courses, the second week is a 1 week instructor lead virtual...structured training model and then switch into a designated shift time. + Must maintain flexible working hours while… more
- Lincoln Financial Group (Des Moines, IA)
- …**The Role at a Glance** We are excited to bring on a **Customer Service Representative** to join our fast paced, high volume contact center team supporting our ... and grow in this fast-paced environment. As a Customer Service Representative, you will serve as the first point...Available resources: Knowledge Base, team chat groups, chat-based Help Desk support + Regular Schedule: Must be available to… more
- HomeSafe Alliance (Des Moines, IA)
- …moving experience. As the GHC prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network ... **About the Role:** **NOTE: Opening is for an Overnight shift : primary schedule will be Monday through Friday 10pm...**Customer Care Supervisor** to provide support to the Customer Service Team. The Customer Service Supervisor will… more
- Securitas Security Services USA, Inc. (Des Moines, IA)
- … & Patrol Positions** **Location:** Des Moines, IA **Rate:** $17.00-$18.00/HR - Based On Site ** Shift :** 1st & 2nd Shift Available - Weekends Required At ... we are seeking will strive to provide excellent customer service to our clients and their guests while adhering...manner + Must be able to conduct patrols throughout shift + Must have great attention to detail +… more
- Windstream Communications (Des Moines, IA)
- …Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better (TM) every day. ** ** **About ... Broadband Technical Assistance Center (BTAC). The BTAC provides first and second level operational support for Windstream's broadband customers. These data customers… more
- CAI (Des Moines, IA)
- …and take second and third shift phone calls and tickets for the IT Service Desk + Use software, such as Remedy or ServiceNow to report, track and resolve ... issues + Escalate alerts and system issues to PM Engineers, Application Engineers and Systems Engineers as needed + Thoroughly and comprehensively document procedures **What You'll Need** Required: + BS degree in Computer Science, Information Systems or a… more
- Cayuse Holdings (Des Moines, IA)
- …will support the US Army Corps of Engineers RITS Program. Provides second -tier support to end-users for PC, server, mainframe applications, and hardware. Handles ... problems that the first tier help desk support is unable to resolve. May interact with...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or… more