- TEKsystems (Des Moines, IA)
- …This group takes anywhere from 25-30 inbound calls a day and also has 5-15 outbound calls. Follow all predefined procedures and adhere to all the laws applicable in ... the location. Responsible for: Effectively executing calls of the client's customers Assist callers with information with their life insurance such as changing beneficiaries, filing a death claim, cost of their policy, etc. Resolving queries as per… more
- Mom's Meals (Des Moines, IA)
- …with data entry Preferred Skills and Experience + 1 year of previous call center experience Physical Requirements + Repetitive motions that include the ... Position SummaryThe Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is… more
- Conviva (Des Moines, IA)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Mom's Meals (Des Moines, IA)
- …and showing core values Preferred Skills & Experience + 1 year of previous call center experience + Previous experience with auto dialer, multi-line phone ... meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This… more
- HomeSafe Alliance (Des Moines, IA)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- Broadlawns Medical Center (Des Moines, IA)
- …and any criminal or other relevant record, to provide it to Broadlawns Medical Center or its duly authorized representative for its use in deciding whether ... The Broadlawns Medical Center campus includes an acute care hospital, primary...procedures of the Imaging Services Department. Position may have on- call responsibilities on evening/night/weekend and/or holiday shifts. ROLES &… more
- HomeSafe Alliance (Des Moines, IA)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Overnight Contact Center Supervisor **_HomeSafe Alliance_** is the single global...processing customer orders. + May function as a designated representative for designated accounts. + May lead and train… more