- HomeSafe Alliance (Des Moines, IA)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... **About the Role** **HomeSafe Alliance** is seeking Customer Care Specialist 's to support the Customer Care contact center...the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call… more
- Dart (Des Moines, IA)
- …Experience: + High school Diploma required Some college preferred + HR generalist, HR specialist , call center supervisor or ADA compliance coordinator + ... to clients regarding eligibility renewal, database management, communication with DART's Call Center Supervisor, coordinating communication with Marketing team… more
- US Signal Company LLC (Des Moines, IA)
- Job Descriptions: What we do: US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, ... and professional services. What you'll do: The Technical Support Specialist - Systems is part of the Technical Operations... - Systems is part of the Technical Operations Center team and is responsible for all level one… more
- Elevance Health (West Des Moines, IA)
- …hours a day, 7 days a week, 365 days out of the year. This is a 24-hour call center , open 365 days, with varied 1st, 2nd, and 3rd shifts to include weekends. ... **Crisis & Referral Specialist ** **Location:** This is a remote position. Ideal...in need of behavioral health services strongly preferred. + Call center experience preferred. Please be advised… more
- Verint Systems, Inc. (Des Moines, IA)
- …part of our Customer Support Organization, the Senior Product Support Specialist analyzes and evaluates complex technical problems and/or functionality questions ... course of action to resolve the problem or inquiry. The Senior Product Support Specialist is considered a subject matter expert with one or more Verint applications… more
- Elevance Health (West Des Moines, IA)
- …directly with individuals in need of behavioral health services strongly preferred. + Call center experience preferred. Please be advised that Elevance Health ... **Crisis & Referral Specialist Senior** **Location:** This is a fully remote...risk, and history of trauma. The **Crisis & Referral Specialist Senior** is responsible for screening, assessing, training and… more
- Evolent Health (Des Moines, IA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... You'll Be Doing:** The **Risk Adjustment HCC Coding Support Specialist ** at Evolent will be an intricate part of...Be Doing:** As a Risk Adjustment HCC Coding Support Specialist , you will perform a comprehensive review of progress… more
- Evolent Health (Des Moines, IA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... connected care journey. We are hiring for a Compliance Specialist to join our Compliance Team. As a Compliance... to join our Compliance Team. As a Compliance Specialist , you'll play a crucial role in ensuring the… more
- City of West Des Moines (West Des Moines, IA)
- Support Specialist - Police + Type: Full Time +...Friday (8:00 am - 4:30 pm) Weekend and On Call Work as Required Tentative Start Date December 2024 ... federal, state, and local laws preferred. Requires Iowa/National Crime Information Center (NCIC) terminal operator certification and notary certification with the… more
- Pearson (Des Moines, IA)
- …and inspires us to always be better. As an Outbound Marketing Specialist focused on school district, parochial schools, private school, charters and Juvenile ... Creation: Develop compelling content for outbound campaigns, including emails, call scripts, and promotional materials. + CRM Management: Maintain...and vibrant place to work. People are at the center , and we are committed to building a workplace… more
- Merck (Des Moines, IA)
- …must reside within the territory or within commuting distance to a major workload center in the territory. + Travel (%) varies based on candidate's location within ... customers) will be hired at the S3 Oncology Sales Specialist level. **NOTICE FOR INTERNAL APPLICANTS** In accordance with...and an essential function of your job is to call on external stakeholders who require vaccination to enter… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** As a **Customer Experience Specialist ** in our Group Administration Contact Center , you'll be making a difference every day. Your day will be ... experience, training, military experience, and education. + Experience working within call centers, customer service and/or dental insurance experience preferred. +… more
- Otis Elevator Company (Urbandale, IA)
- …Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a Specialist , Account Management. The main goal of the role is to achieve sales ... people - passengers, customers, and colleagues - at the center of everything we do. We are guided by...do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality… more
- Sunrun (Des Moines, IA)
- …in working in and supporting teams with strong customer communication functions, including call center expertise. + Ability to create dashboards and reports in ... InContact and/or Dialpad and Salesforce + Solar experience is a plus + Strong leadership or management skills + Ability to prioritize and complete a variety of simultaneous tasks with a high level of organization + Communicate information effectively, both… more
- Trinity Health (Des Moines, IA)
- …data collection. + Must be capable of managing ECLS patients via a 1:1 or 1:2 Specialist to pump ratio. + Must be willing to serve as a resource to other hospital ... and outreach. + Will be required to take regular call . + May be asked to present at M&M...+ Remaining (36) hours obtained as the primary pump specialist with a veteran specialist as the… more
- Sutherland Global Services (Des Moines, IA)
- …diploma or GED **General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + ... is different and where you learn with each new call ? **Join Us.** We're Sutherland, and we're now hiring...work, and escalating calls to an appropriate Product Support Specialist as needed. **Since we provide service to global… more
- Sutherland Global Services (Des Moines, IA)
- …your customers gained through a year of related experience or in a high-volume call center environment + **Must be Bilingual (French/English)** + Knowledge of ... work, and escalating calls to an appropriate Product Support Specialist as needed. **Since we provide service to global...needed. **Since we provide service to global customers, our center is open 24/7. These are work from home… more
- Sutherland Global Services (Des Moines, IA)
- …from your customers gained through a year of related experience or in a high-volume call center environment + Knowledge of the credit, debit and pre-paid debit ... work, and escalating calls to an appropriate Product Support Specialist as needed. **Since we provide service to global...needed. **Since we provide service to global customers, our center is open 24/7. These are work from home… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …and documents, oversees the customer service desk, and administers the Department's taxpayer services call center . A typical day for an intern can include any of ... to resolve simple inquiries, and escalate more complex inquiries to a Taxpayer Service Specialist , or take down information for a callback. + Potential to work on… more