- Principal Financial Group (Des Moines, IA)
- …You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center , you will be handling inquiries from our customers related to ... the future. **Who You Are** + 2+ years of customer service experience or equivalent proven through...are Monday - Friday 8:00am - 5:00pm CST. Engagement Center hours of operation are Monday-Thursday 7:25am - 6:35pm… more
- Principal Financial Group (Des Moines, IA)
- …looking for a ** Customer Experience Specialist 2** to join our Participant Contact Center (PCC)! In this role, you'll educate and assist 401K participants ... inbound and outbound phone calls or additional channels and provide quality customer service . + Handle complex product calls, emails or chats and resolves… more
- Verint Systems, Inc. (Des Moines, IA)
- …and responsibilities as assigned **Minimum Requirements:** + 5 years of customer contact center or service experience that supports implementation, and ... At Verint, we believe customer engagement is the core of every global...domains (active directory) and Windows security + Familiarity with Contact Center operations and technology software and… more
- Wells Fargo (West Des Moines, IA)
- …coordination for user acceptance testing (UAT) across multiple teams as part of our contact center as a service (CCaaS) platform migration. Learn more ... of large complex programs, or equivalent + Knowledge and understanding of contact center applications (IVR, call routing, workforce management, quality… more
- Hussmann Corporation (Des Moines, IA)
- **Overview** The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. This agent will utilize the ... basic applications and resources to determine customer requirements, and resolution. They will resolve internal and...handle the call. + Enter vital details related to service calls in to the appropriate application, determining the… more
- Iowa Department of Administrative Services (Ankeny, IA)
- …Center ! Every task and customer helped by one of our Service Center Specialists contributes towards our Mission ofMaking Lives Better Through ... Driver & Identification Service Center Specialist Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4643049) Apply...licenses or identification documents - Act as point of contact for customer questions and inquires -… more
- Pearson (Des Moines, IA)
- …Pearson's North America sales team, reporting to the Sr. Director of the Pearson Resource Center , the outsourced contact center (BPO). The role will be ... A minimum of 5 years of exceptional sales performance, customer service , or sales operations experience *...and vibrant place to work. People are at the center , and we are committed to building a workplace… more
- Veterans Affairs, Veterans Health Administration (Des Moines, IA)
- …care activities under the supervision of the Registered Nurse. Demonstrates excellent customer service skills in communicating with the patient, families, ... involved in the delivery of patient care, incorporating acceptable, established customer service standards into practice. Knowledge and skill sufficient… more
- Signet Jewelers (West Des Moines, IA)
- …holiday season. Seasonal sales support to assist with consistent delivery of excellent customer service , operational standards, and compliance in all areas of ... celebrate the special moments in their lives * Strong customer service , sales, retail and/or jewelry experience...applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we… more
- Highmark Health (Des Moines, IA)
- …at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer ... + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center ...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- Allied Universal (Des Moines, IA)
- …as Commercial Real Estate, Healthcare, Education, Government and more. **Responsibilities:** + Provide customer service to our clients by carrying out safety and ... any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an...any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an… more
- VF Corporation (West Des Moines, IA)
- …+ Regularly interact with consumers within the store, providing a high level of customer service . + Adhere to policies, procedures and practices that align with ... application because of incompatible assistive technology or a disability, please contact us at_ _###@vfc.com_ _. VF will reasonably accommodate qualified individuals… more
- CVS Health (Des Moines, IA)
- …a single point of contact on a client-facing team in a call center environment. Responds to client service requests and issues, including enrollment and ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...commissions, technical support, install/group administration, and all other routine customer service inquiries. Delivers first-call resolution for… more
- Mom's Meals (Des Moines, IA)
- …refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our ... meal orders. This position is responsible for providing excellent customer service to our clients while efficiently...are contacted and have an order on file + Contact case managers via telephone, email, and/or fax when… more
- Mom's Meals (Des Moines, IA)
- Position SummaryThe Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is ... responsible for providing excellent customer service to our clients while efficiently...are contacted and have an order on file + Contact case managers via telephone, email, and/or fax when… more
- CAI (Des Moines, IA)
- …our client's requirements. **Job Description** We are looking for a Customer Service Representative to provide first point of contact for our providers, ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative, you will be our...Representative, you will be our client's first point of contact to address inquiries related to health services. Candidates… more
- US Bank (Des Moines, IA)
- …business need. Job postings in areas with a high volume of applicants, such as customer service , contact center , and Financial Crimes investigations, ... bank and branch policies, procedures and support systems - Proven customer service and interpersonal skills - - Experience with using and demonstrating… more
- CAI (Des Moines, IA)
- …R3632 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As Customer Service Representative, you will aid our insurance client by ... providing excellent customer service through inbound and outbound calls...Coordination assistance + Use various methods to seek additional contact information for the member, as needed, to engage… more
- US Bank (Des Moines, IA)
- …business need. Job postings in areas with a high volume of applicants, such as customer service , contact center , and Financial Crimes investigations, ... financial goals-no matter what they need. From transaction processing to customer service , to driving innovation and launching new products, we're building a… more
- Kelly Services (Johnston, IA)
- …job might be an outstanding fit if you:** * Have 6+ months of call center and customer service /support experience. * Possess efficient researching and ... easy. That's where Kelly(R) comes in.** We're seeking a ** Customer Service Associate** to work in Johnston,...pay rate of $19 - $20.50 per hour.** **Hours: Contact Center is open from 7am -… more