- HomeSafe Alliance (Des Moines, IA)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... the last. **About the Role** HomeSafe Alliance seeks a passionate and talented Customer Experience Manager to join their team. This individual will oversee … more
- Wilson Language Training (Des Moines, IA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- FranklinCovey (Des Moines, IA)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of experience ...others to accomplish significant results for the organization. + Experience in developing and executing customer success… more
- FranklinCovey (Des Moines, IA)
- …experience or certification. + Leadership experience + Sales or Customer Success Manager experience . Location-specific compensation: California - ... learn more, visit franklincovey.com . **Title:** Enterprise Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- Fujifilm (Des Moines, IA)
- …propositions for customers. The Sales Manager ultimately owns the total customer experience from beginning to end. **Key Responsibilities:** + Achieve ... business opportunities, you are responsible for ensuring a positive ongoing customer experience and identifying potential for upsell/cross-sell opportunities… more
- Highmark Health (Des Moines, IA)
- …of key marketing technology platforms such as Salesforce Marketing Cloud, Adobe Experience Manager (AEM), Adobe Customer Journey Analytics (CJA), ... **Company :** Highmark Health **Job Description :** **JOB SUMMARY** As Marketing Technology Manager , you will be the technological cornerstone of our marketing & … more
- Trellix (Des Moines, IA)
- …and cross functional teams to operationalize defined methodologies into an industry-leading customer experience across the CS functions from sales to ... **_Job Title:_** Customer Success Technical Program Manager **About...experiences must include ~4 years of technical operational excellence experience honed within a Customer Success /… more
- Trellix (Des Moines, IA)
- … activity and other key data points. + Identify areas for improvement in the customer experience , both in our product and processes. + Drive customer ... **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix...initiatives and internal improvements to enhance customer experience , thinking beyond your customer base and… more
- Rocket Software (Des Moines, IA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Pearson (Des Moines, IA)
- ** Customer Marketing Manager ** - **K-12 Education** At Pearson, we're committed to a world that's always learning and to our talented team who makes it all ... and inspires us to always be better. As a Customer Marketing Manager , you will play a... satisfaction and retention. **Qualifications:** + 5+ years of experience in customer marketing or account-based marketing,… more
- Trellix (Des Moines, IA)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. About You: + 5+ years of customer engagement and account management experience in… more
- Proofpoint (Des Moines, IA)
- …little or no direction, and above all a passion for ensuring a world class customer experience . **Your day-to- day** + Meet regularly with customers for health ... our growing field services team. The mission of the Customer Success Manager is to ensure that...business/technical plans. **What you bring to the team** + Customer Success Management or post-sale Account Management experience… more
- Verint Systems, Inc. (Des Moines, IA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position...experience in a client facing role utilizing either Customer Advocate Expertise or Account Management. + Ability to… more
- Verint Systems, Inc. (Des Moines, IA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Rocket Software (Des Moines, IA)
- …Project Manager + Bachelors degree and Masters or equivalent experience + Current program/project management certification from PMI or equivalent organization, ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for managing the successful delivery of… more
- Gap Inc. (West Des Moines, IA)
- …+ Promote community involvement. + Leverage omni-channel to deliver a frictionless customer experience . + Ensure all compliance standards are met. **Who ... Here, we're family. **About the Role** As an Assistant Manager , you set the tone for the store and...sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You… more
- Merck (Des Moines, IA)
- …and training that helps healthcare partners protect patients in their communities. The Customer Team Leader (CTL) plays a critical role in establishing our Company's ... customer focused initiative. + This is a field-based sales...BS/BA degree and a minimum of five (5) years' experience in Sales, Marketing or Managed Care - Pharmaceutical… more
- Teradata (Des Moines, IA)
- …professional discipline or equivalent work experience . + 5+ years of experience on customer -facing roles (eg, pre-sales, strategic consulting, customer ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- HealthEdge Software Inc (Des Moines, IA)
- …customers to address their needs;anticipatepotential concerns and ensure a great customer experience + Develop strong, collaborative, relationships internally ... and the member experience . **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible or escalate… more
- Randstad US (West Des Moines, IA)
- customer remediations project manager . + west des moines , iowa + posted 10 days ago **job details** summary + $51 - $58 per hour + temporary + bachelor degree + ... the group Skills + Business operations Qualifications + Years of experience : 5 years + Experience level: Experienced Randstad is a world leader in matching great… more