- TEKsystems (Des Moines, IA)
- …Our Financial Services customer located in Shoreview, MN is seeking 21 LONG TERM Sr . Escalations Specialists. The assignment will last 12+ months and there is ... be able to review and then critically research and resolve the customers complaint. Complaints are coming into the bank from a variety of areas. Examples are Credit… more
- TEKsystems (Des Moines, IA)
- Now Hiring for Sr . Escalations Reps with a large banking company to help close out cases that are created after a customer complaint is filed. This is a very ... You will review and then critically research and resolve the customers complaint. Complaints are coming into the bank from a variety of areas. Examples are… more
- TEKsystems (West Des Moines, IA)
- …to go into a work queue. From there, the Sr . Escalations Representative will then take control of complaints in progress and will see it through ... This role will be within the complaints department regarding escalated complaints for...to resolve their issues. + Interact with the immediate Escalations team to oversee day to day activities of… more
- TEKsystems (West Des Moines, IA)
- Senior Escalation Representative Hybrid, West Des Moines, IA Skills + Superior Customer Service + Escalated Complaint Handling + MS Office + Computer Navigation ... growing team. This position will be working in the complaints department regarding escalated issues relating to banking and...to resolve their issues. + Interact with the immediate Escalations team to oversee day to day activities of… more
- TEKsystems (West Des Moines, IA)
- Description: Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come in to this ... queue. These team members will then take control of complaints in progress and will see it through until...to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of… more
- TEKsystems (West Des Moines, IA)
- Description: Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come in to this ... queue. These team members will then take control of complaints in progress and will see it through until...to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of… more
- TEKsystems (West Des Moines, IA)
- We are looking for an escalations professional for a large banking client. Ideal candidate will have experience in banking, strong critical thinking skills, customer ... service skills for clients. This specific area is handling complaints related to credit card, checking account and business...to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of… more
- TEKsystems (West Des Moines, IA)
- …Financial Services Experience! Description: Team members will be working to handle escalated complaints for anything within the bank. A complaint will come in to ... queue. These team members will then take control of complaints in progress and will see it through until...to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of… more
- TEKsystems (West Des Moines, IA)
- …of financial services or insurance experience Typical Day: Team member reviews complaints and handles appropriately. Will talk to the customer, research complaint, ... with a web-based tool to document, track and resolve complaints . JOB DESCRIPTION: * Support internal and external customers...to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of… more