- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des ... tasks. Requirements * Must hold a minimum of 3 years of experience in Tier 1 Support , Technical Support , or Help Desk roles. * Demonstrated… more
- Pacific Northwest National Laboratory (Des Moines, IA)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... energy, environment, intelligence, and defense, we deliver insights and decision support through the development of tools and solutions. **Responsibilities** The… more
- NASCO (Des Moines, IA)
- …a team of technical resources + 2 years of experience managing mid- tier applications and or mid- tier production support teams **Required Training, ... **Overview** The Manager, PEGA Production Support is responsible for overseeing the PEGA Platform...and implements processes and procedures equipping a team of technical resources with the knowledge and skills they need… more
- Lumen (Des Moines, IA)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...to complete these activities when needed. + Performs level 1 preventive scheduled maintenance and inspections on network and… more
- Robert Half Technology (Des Moines, IA)
- …and troubleshooting + Experience with a help desk ticketing system and ideally tier 1 thru tier 3 support experience + Familiarity with remote access ... and a proven track record of learning new technologies quickly and offering excellent technical support . This is not your cookie cutter position. You will thrive… more
- Cayuse Holdings (Des Moines, IA)
- …will support the US Army Corps of Engineers RITS Program. Provides second- tier support to end-users for PC, server, mainframe applications, and hardware. ... Handles problems that the first tier help desk support is unable to...of Cayuse. **Responsibilities** **Job Responsibilities** + Journeyman Computer User Support Specialist performs technical , operational, and training… more
- GovCIO (Des Moines, IA)
- …(KBs), and Training manuals for Tier I support . + Works with Tier I/II/III and other groups to resolve technical problems. + Maintains a professional ... phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical ...escalation point. **Qualifications** High School with 5+ years of technical support experience in current desktop and… more
- Pacific Northwest National Laboratory (Des Moines, IA)
- …energy systems. ETD has 50 staff members across 2 capability areas: + Federal Technical Support - Staff apply knowledge of federal agency energy and ... + The Energy Technology Deployment Group Leader, and Federal Technical Support Team Leader, for general staff...new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation… more
- GovCIO (Des Moines, IA)
- …and service requests. + Perform system administration duties and function. + Provide technical support of Red Hat and Windows server systems, performing ... for a Security Systems Administrator to review and remediate ACAS scans and support general RMF activities. This position is fully remote with infrequent travel.… more
- NASCO (Des Moines, IA)
- …as errors, solution improvement, etc to better meet customer needs + Leads technical support of both Model Office and Production environments, including ... System Engineer III is accountable for delivery of complex technical solutions in support of NASCO wide...8 years of programming experience in either mainframe or mid- tier applications. NASCO experience is highly preferred + Minimum… more
- Pacific Northwest National Laboratory (Des Moines, IA)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... through basic and applied research. We leverage a strong technical foundation in power and energy systems and in...years of relevant work experience -OR- + PhD with 1 + year of relevant experience Preferred Qualifications: + Strong… more
- Deloitte (Des Moines, IA)
- …SAP HANA Architect is responsible for application architecture, data architecture and technical design for high performance and scalability in a distributed, multi- ... tier and cross-platform environment. This role requires extensive experience...as well as enhance existing HANA Talent solutions to support the Deloitte US Member Firm. You will manage… more
- Pacific Northwest National Laboratory (Des Moines, IA)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... with practical policy and legal solutions. Candidates for this position will support work being performed in PNNL's Emerging Threats and Technologies (ETT) Division… more
- Pacific Northwest National Laboratory (Des Moines, IA)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... States secure sources and borders. Experts in NSD directly support many of the Department of Energy (DOE) and...counterintelligence. Within NSD, experts in the Innovative Security Solutions technical group are addressing many of the Department of… more
- GovCIO (Des Moines, IA)
- …and guidance on projects including enterprise application architecture, design review, technical mentorship, and industry specific knowledge + Oversee and guide both ... problem analysis and technical solution implementation through final testing and knowledge transfer...Practical experience in the use of automated tools with support to the configuration management efforts. + Provide leadership… more
- Pacific Northwest National Laboratory (Des Moines, IA)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... through basic and applied research. We leverage a strong technical foundation in power and energy systems and in...markets, and shape energy policy. This position will provide support to the Laboratory's research in Optimization and Control… more
- Pacific Northwest National Laboratory (Des Moines, IA)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... through basic and applied research. We leverage a strong technical foundation in power and energy systems and in...advanced thermal enclosures is a plus. This position will support the residential and commercial buildings research teams at… more
- Lumen (Des Moines, IA)
- …for identifying and resolving customer reported trouble. You will provide advance technical support to include remote trouble diagnostics and correction, assist ... People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for… more
- SHI (Des Moines, IA)
- …or yours. **Responsibilities** Include, but not limited to: + Build, implement and support a wide range of solutions using platform services for both internal and ... timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide… more
- Lumen (Des Moines, IA)
- …GSE, GCSA, etc.) + Other industry-relevant certifications * Experience operating in a Tier 1 consulting firm **Compensation** The starting salary for this role ... to junior level colleagues. * Proficient in business communication, delivery of technical and executive level presentations, and the ability to clearly articulate… more