- Principal Financial Group (Des Moines, IA)
- …of our customer experience. We're looking for a Voice of Customer (VOC) Operations Analyst who is passionate about understanding what customers ... or equivalent experience + 2+ years in VOC, CX, customer insights, analytics, or marketing operations +...VOC, CX, customer insights, analytics, or marketing operations + Hands-on experience using **Qualtrics** (or similar platform)… more
- Coinbase (Des Moines, IA)
- …connection, and alignment. Attendance is expected and fully supported. As a Payments Risk Analyst II on the Payments Risk Operations team, you will play a ... role in safeguarding our platform while upholding an optimal customer experience. You will be fully responsible and accountable...experience we strive to provide. To thrive in this analyst role, a strong foundation of payments risk knowledge… more
- Cardinal Health (Des Moines, IA)
- …and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC ( Voice of Customer ), VOS ... **_What Finance Operations contributes to Cardinal Health_** Finance oversees the...select key customers with the goal of improving VOM ( Voice of Manufacturer) and VOS ( Voice of… more
- Humana (Des Moines, IA)
- …part of our caring community and help us put health first** The BI Analyst / Business Intelligence Engineer 2 solves complex business problems and issues using data ... from internal and external sources to provide insight to decision-makers BI Analyst / Business Intelligence Engineer 2 + Developing and optimizing data models, ETL… more
- Eliassen Group (Des Moines, IA)
- …- $50/hr W2 **Responsibilities:** + Working across the Fulfillment organization, understand voice of customer , operational requirements, and pain points. + Use ... **Data Analyst ** **Anywhere** **Type:** Contract **Category:** Data **Industry:** Communications...for owning projects and initiatives to simplify supply chain operations and driving best practices through governance, metrics reporting,… more
- Coinbase (Des Moines, IA)
- …Engineers, Legal, and other related partners with users in mind. * Represent the voice of our customer in proactively driving impactful changes across workflows, ... alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high...an individual who has a passion for making the customer experience seamless and fantastic. You have a strong… more
- Oracle (Des Moines, IA)
- **Job Description** **Senior Financial Analyst , Global Business Finance, NACI Cloud Data Platform Sales** **Location - Reston, VA (remote) or US Nationwide ... As a member of the Global Business Finance team, the Senior Financial Analyst will provide financial analysis, insights and support to the Financial Services… more
- Coinbase (Des Moines, IA)
- …requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst , Compliance Operations within the CX Compliance team, you ... open to feedback from all levels to drive continuous improvement in compliance operations . The ideal candidate combines proven expertise in compliance operations … more
- Coinbase (Des Moines, IA)
- …with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst , Compliance TMS Operations within the CX Compliance team, ... external tools and systems to determine the legitimacy of customer behavior across multiple products * Document investigations in...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Coinbase (Des Moines, IA)
- …demanding environment *Nice to haves:* * FinTech, TradFi, consulting, business operations technical program management or other customer -facing disciplines. * ... Coinbase is looking for a creative and analytical Senior Analyst of Technology Risk. You will serve as a...as the subject matter expert in technology risk management operations , and will make these applicable and usable for… more
- Cisco (West Des Moines, IA)
- …adoption of our open source security models designed to accelerate SOC operations , enhance threat detection, and strengthen AI supply chain security. Your role ... analyze the evolving AI security landscape, anticipate industry trends, and identify customer challenges around AI model deployment in security workflows. You will… more
- Coinbase (Des Moines, IA)
- …our team, you will function as a force multiplier, enabling Analytics and Operations to function seamlessly at scale. You'll have the opportunity to translate ... doing (ie. job duties):**.* Analytics engineer is a hybrid Data Engineer/Data Scientist/Business Analyst role that has the expertise to understand data flows end to… more
