- Philips (Malvern, PA)
- **Patient Services Inbound Representative (Malvern, PA)** Let your enthusiasm for making a positive impact on people's lives shine in this essential role, where ... a communicator, demonstrate patience and empathy in support interactions. Experience in a call center or with Salesforce is a plus. **About Philips** We are a… more
- Walgreens (Wilmington, DE)
- …Qualifications:** + At least 1 year of pharmacy technician experience in a retail or call center environment. + At least 18 months as a pharmacy technician with ... Resolves all data entry related exceptions. + Handles correspondence to patients ( inbound calls, chats, emails) and makes outbound calls to prescribers and patients… more
- HomeSafe Alliance (Newark, DE)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...delivery. + Be the "first face" of HomeSafe via inbound calls/chat/email from customers, internal colleagues, and external partners.… more
- HomeSafe Alliance (Newark, DE)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...establishing relationships with assigned staff. + Daily monitoring of inbound calls/chats/emails from customers via dashboards. + Leads by… more