• Inbound Customer Retention

    TruGreen (Groveport, OH)
    inbound call from a customer with a potential cancel. Inbound representative is responsible for resolving concerns and presenting root cause related ... offers in order to retain the customer 's business. Use high value saving techniques to meet...value saving techniques to meet product, and service sales retention targets, in a commission or incentive pay driven… more
    TruGreen (01/07/25)
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  • Senior Operations Manager

    Ryder System (Columbus, OH)
    …of service.Conduct customer visits and Annual Reviews as required by the Customer Care Plan.Responsible for Customer Retention and Maintenance CSI ... responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention , as well as ensuring uptime.Responsible… more
    Ryder System (03/18/25)
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