- Cardinal Health (Salt Lake City, UT)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Molina Healthcare (West Valley City, UT)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and… more
- CVS Health (Salt Lake City, UT)
- …to produce quality letters and spreadsheets in response to inquiries received. + As a call center inbound representative you will be responsible for taking ... candidates. Fluency in English and Spanish is required.** **Position Summary** Customer Service Representative is the face of Aetna and impacts members'… more
- Intermountain Health (Midvale, UT)
- …of practice and job duties. + Answers phones and provides excellent customer service as appropriate to practice site. + Assists the pharmacist in collecting clinical ... mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Delivers detail-oriented, consistent, flexible care and completes… more
- Dal-Tile Corporation (Salt Lake City, UT)
- …**Experience and Knowledge Required** High School Diploma or GED equivalency required. 3+ years call center or customer service experience. Focus on customer ... explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service … more
- Cardinal Health (Salt Lake City, UT)
- …populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High ... to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients… more
- Robert Half Office Team (Salt Lake City, UT)
- …feedback and identifying areas for enhancement. Requirements * Previous experience in a call center or customer service environment. * Strong communication ... Description We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Salt Lake City, Utah. In this role, you will… more
- CVS Health (Salt Lake City, UT)
- …every day. **Position Summary:** We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers ... ability to resolve customer issues the first time they call .** + **Quality and accuracy** of interactions with customers....Time Zone.** **Preferred Qualifications:** + 1+ years of customer service experience in a contact center environment,… more
- Sharecare (Salt Lake City, UT)
- …everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, ... inputs data, and provides a high level of customer service , always extending courtesy and professionalism. The CSR handles...drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality… more
- R1 RCM (Tooele, UT)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients ... **Location: Quorum Mountain West Medical Center ** **Shift Hours: PRN- part time, work as...weekend availability is required. Hours will include a rotating on- call schedule. PRN associates will be cross-trained in multiple… more
- Humana (Salt Lake City, UT)
- …communication skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Cardinal Health (Salt Lake City, UT)
- …liaison in problem-solving, research and problem/dispute resolution. **_Job Summary:_** As a Service Center our mission is to deliver exceptional experiences for ... issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer...Line to resolve our customers' concerns, aiming at a first- call resolution. + Must meet performance and service… more
- IQVIA (Salt Lake City, UT)
- …payment assistance solutions such as co-pay cards or vouchers. The **Patient Support Call Center Representative ** is primarily responsible for receiving ... **Patient Support Medical Claims Processing Representative ** _Contract Remote Role - Location (Open to...or other available means of contact to the Support Center + Requires the ability to recognize operational challenges… more
- Humana (Salt Lake City, UT)
- …and outbound calls from internal and external selling agents in a fast-paced call center . Assist agents with all pre-enrollment inquiries including compliance ... our caring community and help us put health first** The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The… more
- Molina Healthcare (West Valley City, UT)
- …member relations. Required Qualifications * At least 1 year related experience, including call center or customer service experience, or equivalent ... JOB DESCRIPTION Job SummaryProvides customer service support for inbound/outbound pharmacy calls from members,...* Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively… more
- Option Care Health (Salt Lake City, UT)
- …coordinator) to appropriately promote Option Care Health and provide industry leading customer service + Maintain a call average as outlined in the sales ... at a minimum is required + Proven record of accomplishments in the infusion center market + Utilization and documentation of call activity within a CRM… more
- OneMain Financial (West Valley City, UT)
- …processing goals **Preferred:** + 2 or more years' experience in inside sales, customer service , retail, or call center environment. + Basic understanding of ... working closely with the dealership's sales agents, in a call center environment. They communicate with dealers,...to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to… more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach,… more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively ... the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs...+ Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants… more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …or execution. + Extensive Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... as needed. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or… more