- City of New York (New York, NY)
- …is recruiting for two (2) Associate Benefits Opportunity Specialist I, to function as Customer Resolution Representative , who will: - Access all citywide ... or another support service center, conduct conferences and interviews for dispute resolution ; ensure Agency complies with State Decision After Fair Hearing (DAFH)… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- About The Role The Customer Service Representative assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, ... about fee schedules, network participation, and requirements. + Ensure first contact resolution when possible. + Update customer files and communicate… more
- City of New York (New York, NY)
- …board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government ... and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking an Information Representative to work in our Bronx location. This person will interact with… more
- B&H Photo (New York, NY)
- …issue resolution decisions independently within prescribed guidelines. + Understands Customer Service processes. + Has a basic understanding of order fulfillment ... Make your move to B&H today! Job Overview: The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in… more
- New York State Civil Service (New York, NY)
- …the interpretation and application of building codes and regulations.* Maintain liaison with customer agencies and assist in the resolution of issues where ... - Dormitory Authority of the State of New York Title Senior Field Representative -NYC - 5 Boroughs and Long Island Occupational Category Other Professional Careers… more
- Centene Corporation (New York, NY)
- …fresh perspective on workplace flexibility. **Position Purpose:** The Field Retention Representative is responsible for retaining current membership in an assigned ... metrics designed to achieve higher membership retention. The Field Retention Representative conducts telephonic and field outreach which includes assistance at… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr. Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and business ... has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical… more
- Travelers Insurance Company (Manhattan, NY)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... in accordance with established procedures. + Manages file inventory to ensure timely resolution of cases. + Handles files in compliance with state regulations, where… more
- Hackensack Meridian Health (Neptune, NJ)
- …assist with questions, concerns or problems with a focus on first contact resolution , providing exceptional customer service, striving to anticipate and meet the ... and serve as a leader of positive change. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center… more
- City of New York (New York, NY)
- …law judges and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking a Customer Service Representative to work in our Long Island City Office. This ... commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to...currently serving in a NYC agency as a permanent Customer Information Representative or who are currently… more
- Molina Healthcare (Manhattan, NY)
- …with Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution , EMR connectivity, ... policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- Canon Business Process Services (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... Overview Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service, professional attitude and appearance are a must… more
- City of New York (New York, NY)
- …or outbound customer communication resulting in revenue collected or discrepancy resolution . - Work with debtor to secure full payment, new payment agreement ... to instill public confidence and encourage compliance while providing exceptional customer service. The Customer Operations Division has oversight of… more
- Canon USA & Affiliates (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... **Overview** Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service, professional attitude and appearance are a must… more
- Ferguson Enterprises, LLC. (Queens County, NY)
- …a company you can believe in. Ferguson is seeking an **Outside Sales Representative ** to join our Waterworks division! If you are self-motivated, dedicated and can ... provide phenomenal customer service coupled with a passion for contributing directly...+ Perform various duties including product quotation and problem resolution . + Analyzes competition in territory, devise sales strategy,… more
- RWJBarnabas Health (Long Branch, NJ)
- …300 Second Avenue, Long Branch, NJ 07740 Job Overview: The Guest Service Representative acts as the hospital receptionist and responds in a gracious manner to ... services. Provides direction to various hospital departments. Assists in the resolution of patient/visitor concerns and complaints. Other clerical duties will be… more
- Canon Business Process Services (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... & distribution, c opy/scan/imaging/ fax, hospitality, reception and records , depending on customer needs, Responsibilities CUSTOMER SERVICE + Insures total … more
- Canon USA & Affiliates (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... distribution, copy/scan/imaging/ fax, hospitality, reception and records, depending on customer needs, **Responsibilities** ** CUSTOMER SERVICE** + Insures total… more
- Canon Business Process Services (New York, NY)
- …Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing opportunities ... systems, photo-copying, color copying, etc.) without guidance from supervisor + Excellent customer service, professional attitude and appearance are a must + Ability… more
- Canon USA & Affiliates (New York, NY)
- …Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing opportunities ... systems, photo-copying, color copying, etc.) without guidance from supervisor + Excellent customer service, professional attitude and appearance are a must + Ability… more