- AutoZone, Inc. (Elk Grove, CA)
- …passionate about working for a leader in the automotive software industry. Position Summary: The Customer Retention Manager plays a key role in shaping the ... value from the software, services, and solutions they have subscribed to. The Customer Retention Manager will set new standards for excellence in customer… more
- Dodge Construction Network (Sacramento, CA)
- Customer Engagement Manager Location: Remote, United States, United States **Description** TheCustomerEngagementManageris a key member of our Go to Market ... data, best practices, and insights to customers to improve retention and customer experience. This is a...is a full-time position and reports directly to the Manager ,CustomerSuccess. **_Preferred Location_** This is a remote, home-office role… more
- Dodge Construction Network (Sacramento, CA)
- Customer Success Manager Location: Remote, United States, United States **Description** **_Position Summary_** TheCustomer Success Manageris a key member of our ... value through their partnership with Dodgethroughtheir **first-year** **renewal** .The Customer Success Managersupports the end-to-end customer experience… more
- Rocket Software (Sacramento, CA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...customer satisfaction and overall health scores + Optimize Retention and Expansion: Track the metrics of specific brands… more
- Trellix (Sacramento, CA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention … more
- Verint Systems, Inc. (Sacramento, CA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a customer and ... with the customers to: Increase usage and adoption, ensure retention , and create an environment of customer ...ensure retention , and create an environment of customer delight. + Evaluate the health scores of our… more
- Norstella (Sacramento, CA)
- …churn risk. + Achieve established Gross Renewal Retention & Net Renewal Retention goals. **Qualifications:** + Customer focused & experience of being a ... Client Success Manager Company: Evaluate Location: Remote, United States Date...Success team delivers value to our clients by driving customer journeys & engagement strategies, along with managing the… more
- Ryder System (West Sacramento, CA)
- …of service.Conduct customer visits and Annual Reviews as required by the Customer Care Plan.Responsible for Customer Retention and Maintenance CSI ... business objectives and labor requirements are met. The Ops Manager is responsible for ensuring the customer 's... customer relationship management to include issue resolutions, customer satisfaction, and retention , as well as… more
- Ricoh Americas Corporation (Sacramento, CA)
- …Plan Management, succession planning, and mentorship. + Focus on business retention , customer service, high-performing teams, and profitable growth. + ... **Senior Site Manager , MS Site Management** **Position Profile:** Accountable for...feedback. Responsible for talent selection, recruiting, hiring, onboarding, employee retention , staff training & development, succession planning, and performance… more
- Walgreens (Citrus Heights, CA)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Fujifilm (Sacramento, CA)
- …and execute sophisticated email marketing strategies and CRM management to drive customer acquisition, conversion, and retention + Develop and execute aligned ... insights to continually optimize email content, timing, and strategies for maximum customer engagement and retention **Responsible for the following supervisory… more
- Lincoln Financial Group (Sacramento, CA)
- …**The Role at a Glance** We are excited to bring on a ** Manager , Account Management** to join our Group Protection Distribution Team supporting Workplace Solutions. ... extension to our internal and external partners. As a Manager of the Account Management, you will be responsible...Management, you will be responsible for ensuring a positive customer experience for our brokers within your team. You… more
- HUB International (Sacramento, CA)
- Retirement Relationship Manager About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the ... excellence throughout the insurance community. **Job Summary** The Relationship Manager develops and maintains effective relationships with retirement plan sponsors,… more
- Wolters Kluwer (Sacramento, CA)
- **About the Role:** As a Manager , Account & Relationship Management, you will manage a team responsible for maintaining and growing client relationships. You will be ... team, ensuring they meet revenue targets and achieve high levels of customer satisfaction. You will develop strategies to enhance client engagement and coordinate… more
- BMO Financial Group (Vacaville, CA)
- …remedies to maintain acceptable asset and credit quality. + Executes quality customer review meetings for retention and relationship expansion purposes. + ... understanding and planning for what comes next._ A BMO Senior Premier Relationship Manager is charged with managing and growing an assigned portfolio of mass… more
- HUB International (Sacramento, CA)
- …financial security and career satisfaction **THE OPPORTUNITY:** The Personal Lines Account Manager II provides critical support to clients, manages a book of ... high degree of independent discretion, autonomy, and decision-making. The Account Manager II facilitates positive and effective relationships sales and/or account… more
- Republic Services (Rancho Cordova, CA)
- …by selling full suite of Republic Services products. + Regularly meets with Sales Manager to review weekly customer retention and relationship activities, ... **POSITION SUMMARY:** The Account Manager is responsible for proactively maintaining and retaining...the level of penetration in his or her existing customer base by selling the full suite of Republic… more
- BrightSpring Health Services (Sacramento, CA)
- …services company, you will be vital in the company's success! TheAccount Manager of Client Servicescultivates and maintains an on-going strategic relationship with ... their clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients. This… more
- Emerson (Sacramento, CA)
- …exceed revenue targets. + Proactively address any issues or concerns to ensure customer retention and dedication. + Collaborate with internal teams, including ... We are seeking an experienced and dynamic Strategic Account Manager specializing in Aerospace and Defense to join our...challenges, and goals to provide tailored solutions and ensure customer success. **Account Growth and Retention :** +… more
- Renaissance (Sacramento, CA)
- …business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has meaningful sales experience and brings developing expertise for ... own our actions, and grow and evolve. The Account Manager II is responsible for managing and selling Renaissance...operate are the primary account contact for customers, increasing customer loyalty and retention while driving business… more