- Three Saints Bay (Martinsburg, WV)
- ** Call Center Supervisor (4763)** Location **Martinsburg, WV** Job Code **4763** \# of Openings **1** Apply Now ... Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Supervisor .** **POSITION RESPONSIBILITIES:** + Serve as the… more
- CVS Health (Charleston, WV)
- …**Required Qualifications** - Demonstrated leadership abilities. - Experience with inbound call center operations. **Preferred Qualifications** - 2 years leading ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager.** **POSITION RESPONSIBILITIES:** + Oversees the quality… more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Carrington (Charleston, WV)
- …of Customer Service BK Specialists in the day-to-day operations of mortgage servicing call center . Responsible for the overall employee performance of assigned ... $79,00.00/yr plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures, and… more
- Highmark Health (Charleston, WV)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations… more
- Fresenius Medical Center (Charleston, WV)
- …to review and revise these plans. + Consistently meets sales & marketing call objectives as established by management. Maintains accurate and timely account data and ... completes call reports as required. + Conducts professional sales presentations...level problems that may arise. + Escalates issues to supervisor /manager for resolution, as deemed necessary. + Assist with… more
- Cardinal Health (Charleston, WV)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Veterans Affairs, Veterans Health Administration (Martinsburg, WV)
- …if filled. Serves as the Chief of Anesthesia, within the Martinsburg VA Medical Center . Performs direct medical care in their specialty and assists the Chief of ... Assistants within the section, along with the following: Is responsible for on- call services (includes nights, weekends and holidays). Weather essential when on … more
- Naven Health (Clarksburg, WV)
- …we are a company aligned to the values of the nurses at our center - to provide an exceptional infusion experience, everywhere. Naven Health delivers home infusion ... of care. Works under very close direct supervision of the designated supervisor . **Job Description:** **Job Responsibilities** (listed in order of importance… more
- American Water (True, WV)
- …Communicates effectively with other operators and supervisors * Answer calls from the call center , as applicable and relays information to supervisors as ... performed under the general supervision of a Lead Operator or Plant supervisor . _*Essential Functions*_ * Responsible for the startup, shutdown, and periodic… more
- WM (Charleston, WV)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals. + Collaborate with ... morale, productivity and efficiency. + Provide timely feedback to direct supervisor regarding service failures, customer complaints or any other matters regarding… more
- Cayuse Holdings (Charleston, WV)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... matching after one year + Paid Time Off **Reports to:** IT Service Supervisor **Working Conditions** + Professional remote office environment. + Ability to work… more
- Cardinal Health (Charleston, WV)
- …about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent ... standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly… more