- Healthfirst (WV)
- …and will be commensurate with your location. Prior experience in a contact center , healthcare, and/or bilingual language proficiency may warrant higher ... overtime and quarterly bonuses averaging $1,100 every three months. Service Agents may have career growth as opportunities become...are currently inviting applications for our upcoming 2024 Summer Contact Center Agent Class. Thank you for… more
- Verint Systems, Inc. (Charleston, WV)
- …and responsibilities as assigned **Minimum Requirements:** + 5 years of customer contact center or service experience that supports implementation, and ... At Verint, we believe customer engagement is the core of every global...domains (active directory) and Windows security + Familiarity with Contact Center operations and technology software and… more
- Healthfirst (WV)
- …development of any reports and/or processes that increase the ability of the contact center to effectively and accurately plan acceptable performance results. ... high call volumes in relation to low staffing, average customer wait time, and call abandon percentages. + Analyze...and system escalations. + Act as liaison between Call Center Operations and Business Analyst team relative to call… more
- Conduent (WV)
- …one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. + Accurately document enrollment requests, status ... **About the Role** + Act as initial point of contact for inquiries from potential and existing NJ Family...program requirements. **Requirements** + Basic understanding of a call center environment in a customer service… more
- Conduent (WV)
- …inbound telephone contact with applicants, beneficiaries, and enrollees in customer service roles. You may periodically provide support through outbound ... this Role** You will be the initial point of contact for inquiries from potential and existing members with...Career Growth Opportunities + Basic understanding of a call center environment in a customer service… more
- Pearson (Charleston, WV)
- …Pearson's North America sales team, reporting to the Sr. Director of the Pearson Resource Center , the outsourced contact center (BPO). The role will be ... A minimum of 5 years of exceptional sales performance, customer service , or sales operations experience *...and vibrant place to work. People are at the center , and we are committed to building a workplace… more
- Mass Markets (Parkersburg, WV)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... POSITION OVERVIEW ENTRY-LEVEL TOLLING CUSTOMER SERVICE We are looking for...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Signet Jewelers (Martinsburg, WV)
- …holiday season. Seasonal sales support to assist with consistent delivery of excellent customer service , operational standards, and compliance in all areas of ... celebrate the special moments in their lives * Strong customer service , sales, retail and/or jewelry experience...applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we… more
- Signet Jewelers (Charleston, WV)
- …holiday season. Seasonal sales support to assist with consistent delivery of excellent customer service , operational standards, and compliance in all areas of ... to help our customers celebrate the special moments in their lives* Strong customer service , sales, retail and/or jewelry experience* Flexible availability to… more
- Highmark Health (Charleston, WV)
- …at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer ... + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center ...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- Conduent (WV)
- **Technical Customer Service Advisor (Work From Home!)** Starting pay rate is $17.31 an hour. Full time schedules between the hours of 7am - 10:30pm CST. Plenty ... weekend day. Fully work from home! **About the Technical Customer Service Advisor Role - Work From...you must have ethernet connections) * Preferably, have previous Contact Center and/or work from home experience… more
- CVS Health (Charleston, WV)
- …a single point of contact on a client-facing team in a call center environment. Responds to client service requests and issues, including enrollment and ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...commissions, technical support, install/group administration, and all other routine customer service inquiries. Delivers first-call resolution for… more
- Oshkosh Corporation (Charleston, WV)
- …a related area. + Seven (7) or more years of experience. + Experience with contact center or hands on equipment repair work. + Experience in troubleshooting ... keeping communities safe and clean.** **THE ROLE** The Senior Service Technician- Customer Support will support internal...disability for any part of the recruitment process, please contact our reception desk by phone at +1 (920)… more
- CAI (Charleston, WV)
- …our client's requirements. **Job Description** We are looking for a Customer Service Representative to provide first point of contact for our providers, ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative, you will be our...Representative, you will be our client's first point of contact to address inquiries related to health services. Candidates… more
- CAI (Charleston, WV)
- …R3632 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As Customer Service Representative, you will aid our insurance client by ... providing excellent customer service through inbound and outbound calls...Coordination assistance + Use various methods to seek additional contact information for the member, as needed, to engage… more
- Fresenius Medical Center (Morgantown, WV)
- …policies, procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality ... https://content.intranet.fmcna.com/regulatory-affairs/wp-content/uploads/sites/46/2019/05/Pre-Licensed-Nurse-50-State-Review-Training-TracksFinal-5-19.pdf . For additional information please contact your Regional Education Coordinator. **EO/AA… more
- Oshkosh Corporation (Charleston, WV)
- …QUALIFICATIONS** + Seven (7) years of relevant experience. + Experience in a contact center or hands-on equipment repair. + Detail-oriented with strong ... east or west coast regions (2 openings) The Senior Service Technician - Customer Support will assist...disability for any part of the recruitment process, please contact our reception desk by phone at +1 (920)… more
- US Bank (Charleston, WV)
- …business need. Job postings in areas with a high volume of applicants, such as customer service , contact center , and Financial Crimes investigations, ... financial goals-no matter what they need. From transaction processing to customer service , to driving innovation and launching new products, we're building a… more
- Merck (Charleston, WV)
- …customers - knowing when/how to seek and provide additional information. + Within select customer accounts, acts as primary point of contact for customer , ... **Job Description** The Virology Customer Representative is a key member of the...in or within a reasonable commuting distance to workload center . + Overnight travel is expected to be about… more
- Cayuse Holdings (Charleston, WV)
- … Management System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Must be able to pass a ... **Overview** The Senior Service Desk Agent provides customer service solutions within service ...relative field. + Previous supervisor experience in a call center environment **Reports to** **:** IT Service … more