- HomeSafe Alliance (Charleston, WV)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... the last. **About the Role** HomeSafe Alliance seeks a passionate and talented Customer Experience Manager to join their team. This individual will oversee … more
- Michaels (Pax, WV)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PHX-TEMPE, AZ Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Pax, WV)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PHX-TEMPE, AZ Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Clarksburg, WV)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... to create, innovate and be better together.** Deliver a customer centric shopping experience by managing and...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- FranklinCovey (Charleston, WV)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of experience ...others to accomplish significant results for the organization. + Experience in developing and executing customer success… more
- FranklinCovey (Charleston, WV)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- Wilson Language Training (Charleston, WV)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Fujifilm (Charleston, WV)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Highmark Health (Charleston, WV)
- …of key marketing technology platforms such as Salesforce Marketing Cloud, Adobe Experience Manager (AEM), Adobe Customer Journey Analytics (CJA), ... **Company :** Highmark Health **Job Description :** **JOB SUMMARY** As Marketing Technology Manager , you will be the technological cornerstone of our marketing & … more
- Trellix (Charleston, WV)
- …and cross functional teams to operationalize defined methodologies into an industry-leading customer experience across the CS functions from sales to ... **_Job Title:_** Customer Success Technical Program Manager **About...experiences must include ~4 years of technical operational excellence experience honed within a Customer Success /… more
- Trellix (Charleston, WV)
- … activity and other key data points. + Identify areas for improvement in the customer experience , both in our product and processes. + Drive customer ... **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix...initiatives and internal improvements to enhance customer experience , thinking beyond your customer base and… more
- Rocket Software (Charleston, WV)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Pearson (Charleston, WV)
- ** Customer Marketing Manager ** - **K-12 Education** At Pearson, we're committed to a world that's always learning and to our talented team who makes it all ... and inspires us to always be better. As a Customer Marketing Manager , you will play a... satisfaction and retention. **Qualifications:** + 5+ years of experience in customer marketing or account-based marketing,… more
- Trellix (Charleston, WV)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. About You: + 5+ years of customer engagement and account management experience in… more
- Elevance Health (Charleston, WV)
- ** Manager II Customer Care** **Location:** Elevance...degree and a minimum of 2 years previous management experience and a minimum of 5 years customer ... be discussed as part of the hiring process. The ** Manager II Customer Care** is responsible for... experience ; or any combination of education and experience which would provide an equivalent background. **Preferred Skills,… more
- Verint Systems, Inc. (Charleston, WV)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position...experience in a client facing role utilizing either Customer Advocate Expertise or Account Management. + Ability to… more
- Verint Systems, Inc. (Charleston, WV)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Rocket Software (Charleston, WV)
- …Project Manager + Bachelors degree and Masters or equivalent experience + Current program/project management certification from PMI or equivalent organization, ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for managing the successful delivery of… more
- GE Vernova (WV)
- …skills + Team leader in a dynamic, energetic and proactive environment + Experience working with customer leadership teams + Demonstrated communication & ... Power. You will be responsible for the profitability and customer satisfaction for assigned contracts and customer .../ GED with a minimum of 8-10 years of experience in power generation industry OR Associates degree in… more
- Merck (Charleston, WV)
- …and training that helps healthcare partners protect patients in their communities. The Customer Team Leader (CTL) plays a critical role in establishing our Company's ... customer focused initiative. + This is a field-based sales...BS/BA degree and a minimum of five (5) years' experience in Sales, Marketing or Managed Care - Pharmaceutical… more