- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Air National Guard Units (Charleston, WV)
- …is to supervise, establish and direct a planned, systematic approach of a quality assurance program designed to provide the maintenance managers confidence that ... requirements. The position serves as the Supervisor of the Quality Assurance Division. In that capacity, the...work force, facilitate continuous process improvement, and provide the customer with high quality aircraft and components… more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- JBS USA (Moorefield, WV)
- **Description** 2026 Quality Assurance Management Trainee About us: JBS USA is a leading global provider of diversified, high- quality food products, ... protocols. + Gain working knowledge of food safety and quality assurance testing procedures. + Participate in...safety team and USDA meetings. + Familiarize yourself with customer relations and complaint procedures (claims) + Working alongside… more
- CVS Health (Star City, WV)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Veterans Affairs, Veterans Health Administration (Martinsburg, WV)
- …One year experience in Phlebotomy preferred. Computer Skills Customer Service (Clerical/Technical) Patient Care Quality Assurance Specimen Collection ... Medical Center (VAMC) in the Path & Lab Medicine Service Line, Phlebotomy/Processing Section. The incumbent works as a...be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959… more
- CenterWell (Charleston, WV)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- CVS Health (Moundsville, WV)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Three Saints Bay (Martinsburg, WV)
- …**Call Center Quality Manager.** **POSITION RESPONSIBILITIES:** + Oversees the quality assurance and performance monitoring functions for the contact center, ... ensuring all customer service operations meet the stringent standards...them available for government audits as part of the Quality Assurance Surveillance Plan (QASP), and collaborate… more
- Otsuka America Pharmaceutical Inc. (Charleston, WV)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- IBM (Rocket Center, WV)
- …solutions and AI technologies, particularly in the context of testing, automation, and quality assurance . Lead the practice in developing and refining our ... for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the...solutions, with a strong focus on testing, automation, and quality assurance . * Deep understanding of AI… more
- Highmark Health (Charleston, WV)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- ARAMARK (Athens, WV)
- … in final presentation * Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event * Responsible for ... Catering team to complete events or catering delivery requests in line with customer expectations and service standards. **Job Responsibilities** * Develop and… more
- Oracle (Charleston, WV)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Intermountain Health (Charleston, WV)
- **Job Description:** The clerical position supports the department with correspondence, quality assurance and return mail. Responsibilities include research and ... return mail update. emails and work queues, along with quality assurance review of recorded calls. The...broad understanding of account handling processes and the Revenue Service Center to provide accurate information, resolve issues, and… more
- Oracle (Charleston, WV)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
- Meta (Charleston, WV)
- …closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in ... to those standards and policies 4. Risk Management and Assurance : Work internally and with upstream partner teams to...supporting our network, you will be expected to drive quality into the metrics we report to assist us… more
- Oracle (Charleston, WV)
- …with industry trends, tools, and best practices to help shape the future of Assurance Service . Disclaimer: **Certain US customer or client-facing roles may ... key role in designing, building, and operating our next-generation Assurance Service . As part of a dynamic...Contribute to the technical vision and roadmap by delivering high- quality , well-tested, and secure code. + Ensure solutions adhere… more
- Intertek (Parkersburg, WV)
- …Intertek: Total Quality . Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high- quality business model and ... Field Technician I - Parkersburg, WV Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is… more
- SitusAMC (Charleston, WV)
- …independent action in pursuit of priorities + Prepares for engagement reviews and quality assurance procedures + Minimizes our exposure and risk on project, ... with little supervision and with a high level of quality + Ability to always make a positive impression...Ability to properly balance the need to provide excellent customer service with the need to always… more