- Mass Markets (Parkersburg, WV)
- …related inquiries regarding toll activities, complaints, etc. + Collaborate with customer service professionals to improve to overall customer experience ... general questions, and concerns. This is an entry-level, on-site position. Experience in customer service , tech support, inside sales, or back-office support is… more
- Mass Markets (Parkersburg, WV)
- …customer concerns, complaints, and toll -related questions. + Support incoming customer service phone calls and resolve issues promptly. + Collaborate with ... to the success of a globally expanding, industry-leading organization. We're hiring Customer Service Agents to support walk-up inquiries, account setup, and… more
- Mass Markets (Parkersburg, WV)
- …members to enhance theoverall customer experience + Assist withincoming customer service phone callsto resolve issues + Completeend-of-shift deposits, cash ... offices. In this role, you'll be theface of our toll collection operations, assisting customers with account setup, payments,...to customers and the company, providing first in class customer service . We provide all new employees… more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard ... technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure,… more