- Rocket Software (Charleston, WV)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within ... can help us engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius specialty, you will work cross-functionally… more
- Rocket Software (Charleston, WV)
- …**Job Description Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success ... Management team. As a Rocket Customer Success Manager , you work cross functionally to engage and optimize our customer interactions and assisting our… more
- Verint Systems, Inc. (Charleston, WV)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Cleo (Charleston, WV)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- FranklinCovey (Charleston, WV)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- FranklinCovey (Charleston, WV)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success … more
- SitusAMC (Charleston, WV)
- …of significance + Other activities as may be assigned by your manager Qualifications/ Requirements: + Bachelor's degree or equivalent combination of education and ... experience + Minimum of 12+ years of industry and/or relevant experience, typically with 2+ years in a VP level role or external equivalent. + 12+ or more years' experience in mortgage industry- highly preferred + 12+ years of software/implementation… more
- Cardinal Health (Charleston, WV)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Confluent (Charleston, WV)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager you will assure Customer ... as an important Professional Services contact for our key customers the Engagement Manager is a long term, relationship based, customer facing role. Besides… more
- Vaco (Charleston, WV)
- …2020. For more information, visit pivotpointconsulting.com. **Description** : The Client Success Manager (CSM) oversees multiple client engagements; ensuring PPC ... team + Identify business development opportunities and collaborates with the Account Manager and Client Executive + Assist with the development of methodology,… more
- HealthEdge Software Inc (Charleston, WV)
- …users + Collaborate with key customer stakeholders including but not limited to: Customer Success , Product, and Engineering + Represent the voice of customers ... **Overview** ** Manager , Customer Support** **Position Overview:** The...+ Bachelor's Degree or5+ years relevant professional experience in Customer Success / Support Operations + Exceptional… more
- Confluent (Charleston, WV)
- …**What Gives You an Edge:** + PMP Certification + Knowledge & demonstrated experience with Customer Success or Customer Support systems + Experience in ... Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on...Customer Success , Customer Experience, or Support Operations **Come… more
- System One (Charleston, WV)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... Exciting opportunity at a Big Brand! Motivated and experienced Customer Service/Account Representative Lead to join our external ...and external strategy for these projects to ensure execution success + Maintain a deep understanding of all of… more
- Amazon (Huntington, WV)
- Description The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team ... across the company to leverage the voice of the customer , drive continuous improvement, and launch new programs across...creativity, and influence to navigate challenges and drive project success . A day in the life If you are… more
- Rocket Software (Charleston, WV)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Program Manager is a pivotal role responsible for managing the successful delivery of ... organizational strategy to deliver tangible benefits and value. The Program Manager will manage high-profile, cross-functional programs within a portfolio of… more
- OSL Retail Services (Lewisburg, WV)
- …only meet but exceed their sales targets by providing expert advice and superior customer service. Reporting directly to the District Manager , you ensure your ... Overview Wireless Manager Are you a dynamic leader with a...at your location, ensuring the seamless delivery of top-notch customer experiences and robust sales performance. If you're driven… more
- Sutherland Global Services (Charleston, WV)
- …experiences, we help our clients boost productivity, cut costs, increase customer loyalty, generate additional revenue, reduce time-to-market, and efficiently enter ... percent of our business is outcome based, ensuring our success is clearly tied to our clients' success...other. We call this One Sutherland. The **Business Development Manager ** at Sutherland is a key individual contributor role… more
- Tractor Supply Company (Martinsburg, WV)
- …Manager serves as the second in charge of operations to the Store Manager . Duties include delivering a Legendary Customer Experience, providing leadership and ... Assistant Manager **Overall Job Summary** The Assistant Store ...and procedures. + Deliver on our promise of Legendary Customer Service through GURA: + Greet the Customer… more
- American Water (Charleston, WV)
- …pose a threat or benefit to the company's reputation. * Works closely with the Customer Communications Manager , the Internal Communications Manager and the ... and manage all external communications activities to support the success of the state business plan and operating objectives....Customer Service Center Communications Manager to ensure that materials are anticipated, planned for… more
- Confluent (Charleston, WV)
- …to align business outcomes, establish clear success criteria, and ensure overall customer success . The ideal candidate for this role should have a proven ... Data Connects Us. **About the Role:** As a Practice Manager at Confluent, you will lead a team of...to Architects and Program Managers. Establish services direction, oversee customer success and satisfaction, and contribute to… more