- Ford Motor Company (Charleston, WV)
- …free to move and pursue their dreams. **In this position ** The ** Customer Warranty & Field Service Lead** will be responsible for leading the ... to quickly resolve customer concerns. + Lead Ford Charge Network field service , maintenance, and warranty activities. + Collaborate with contact center… more
- Johnson Matthey (Charleston, WV)
- …to perform work on-site and customer locations. + Provide a high level of customer support and service for JM systems both over the phone and on-site ... with project specifications and performance guarantees. + Writes and issues detailed service and/or commissioning reports for the customer and JM organization,… more
- Caterpillar, Inc. (WV)
- …a better, more sustainable world for future generations! **Role Definition:** As a Field Service Engineer at Caterpillar, you will provide technical support of ... startups of both standard and non-standard switchgear systems, warranty efforts, remedial repairs, and preventative maintenance contracts in...Assist the Product Support Center help desk to resolve customer issues. + Assist the dealer service … more
- GE Vernova (WV)
- …and material program management, and interact with members of the customer service , parts and transactional services, field service , repair service ... and customer satisfaction for assigned contracts and customer obligations, provide service agreement, fixed price,...new GE products/services that could provide value for the customer + Oversee Gas Power warranty and… more
- Cummins Inc. (Charleston, WV)
- …manner. Prior experience in service & and repair, or warranty -related field preferred. Excellent computer skills using multiple software platforms. ... Review/create work orders to ensure accuracy for invoicing and warranty . Other administrative task on a need-by-need basis. **RESPONSIBILITIES**...in this role you will need the following:** Excellent customer service skills and the ability to… more
- Worldwide Equipment (Cross Lanes, WV)
- … field . This position MUST be committed to providing an exceptional customer service experience which includes booking appointments, asking for additional ... to calls 7/24 unless flagged as "unavailable" by the Service Manager. + Foster a positive customer ... problem is resolved. + Tag, wash, and box warranty parts and turn them into the appropriate dealer… more
- Parsons Corporation (Summit Point, WV)
- …API/SDK versioning, software change lists, and customer documentation + Direct service and maintenance efforts by coordinating with warranty and Quality ... Control teams, tracking customer requirements, and warranty & maintenance schedules **What Required Skills You'll Bring:** + Advanced written and oral… more
- Turner & Townsend (Harpers Ferry, WV)
- …a working relationship with the Client, based on a commitment to industry leading customer service that results in complete customer satisfaction and future ... scheduling and may assist maintenance and operation staff with warranty compliance. Works closely with client representatives on a...the Client, based on a commitment to industry leading customer service that results in complete … more
- Innomotics LLC (Charleston, WV)
- …experience. Customer Service Advocates (CSAs) are the primary point of customer contact for aftermarket and field support. Your main job is communicating ... efficient solutions? Deal, let's go! **The role.** As a Customer Service Advocate (CSA) you will be...and handles risks & opportunities + Leads change orders, warranty claims, PO updates, cost controls, forecasting & invoicing.… more
- Lowe's (Barboursville, WV)
- …Thanks the customer for their business and invites them back to shop at Lowe's ** Customer Service ** * Provides SMART customer service at all times ... through the daily execution of Lowe's customer service policies, procedures and programs *...all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs * Coaches, develops,… more
- FirstEnergy (Morgantown, WV)
- …to multi-task with competing priorities, provide both internal and external quality customer service and demonstrate effective oral and written communication ... Services and can be based anywhere within the FirstEnergy Service territory. **WE ARE CURRENTLY SEEKING TO FILL FIVE...+ Contact vendors and equipment manufacturers to arrange for warranty and other repairs as needed. + Recommend equipment… more