- IBM (Rocket Center, WV)
- …you'll love your career at IBM. Your Role and Responsibilities This role is for a Senior Service Desk Analyst to work in a call center environment. Analysts ... This position will facilitate the optimum function of the help desk by providing the most efficient...of knowledge and understanding of project specific procedures. The Senior Service Desk Analyst serves… more
- Marriott (Charleston, WV)
- …N **Position Type** Management This is a temporary position. **JOB SUMMARY** The Senior Analyst acts as a support subject matter expert identifying and ... customer inquiries per department policy. + Creates and updates Help Desk incident or service tickets as...team on issue resolution and problem management. + The Senior Analyst contributes to the Knowledge Base… more