- MetLife (New York, NY)
- …agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience (CX) Manager will be the key person ... owners and other key stakeholders to ensure that a customer -centric view is seamlessly integrated into key design...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Capital One (New York, NY)
- Locations: NY - New York, United States of America, New York, New York Sr. Design Manager - Audit.xd The Design team at Capital One is at the forefront of ... We are currently seeking an established and dynamic Sr. Design Manager to focus on strategic product...with key product and tech partners to build a customer -first experience + Storyteller: You can weave… more
- Capital One (New York, NY)
- 11 West 19th Street (22008), United States of America, New York, New York Design Researcher - Manager level We are currently seeking a Manager level ... organization obsessed with delivering products and services based on customer research and feedback, design research is...computer interaction or behavioral economics, or certifications in a design or research related field + Experience … more
- Capital One (New York, NY)
- …Research and Design Operations team that can also be scaled within our larger Experience Design organization. Service Design & Delivery + Design ... 11 West 19th Street (22008), United States of America, New York, New York Senior Manager , Design Operations **RDO Design Practice Lead (Sr. Manager )**… more
- Amazon (New York, NY)
- …deliver innovative customer -facing experiences to Prime members. As a Senior UX Design Manager , you will lead a team of individual contributors, often ... Description We are looking for a strategic Senior Manager of UX Design to lead...program. You will be responsible for defining the end-to-end customer experience vision and ensuring its delivery… more
- Amazon (New York, NY)
- … experience on Amazon. The Vehicle Sales UX team is seeking a customer -obsessed Senior Manager , Product Design to join our team leading end-to-end ... big, framing designs in the context of the broader customer experience , and are equally comfortable diving...could otherwise. A day in the life The Sr. Manager of UX Design for Vehicle Sale… more
- Amazon (New York, NY)
- …teams, and solving for conflicts or ambiguities in roles, responsibilities, and work processes Experience Design & Innovation * Lead the design and delivery ... complex, and globally dispersed businesses * Stay at the forefront of experience design , change, marketing, and enablement practices, technologies, and… more
- City of New York (New York, NY)
- …expertise, staff resources, strategic planning support, and data analytics. Senior Program Manager , Design Build will be responsible for overseeing the delivery ... in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to… more
- American Express (New York, NY)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... Designers, and Data Analysts. As the Localization & Content Design Manager , you will lead the creation,...Experience in UX writing, ensuring content enhances user experience and is easy to understand. + ** Design… more
- M&T Bank (New York, NY)
- **Overview:** As a Lead Experience Strategist within the Customer Experience Organization, you will be part of a team of designers dedicated to solving the ... and recommend course of action, if any, to team manager and business partners. Develop approach for scoping and...combined minimum of 9 years education and/or relevant work/service design experience + Proven expertise in … more
- Crate & Barrel (New York, NY)
- …the life as a Design Consultant + Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design ... four steps of selling, as communicated by the store manager . + Stays informed with the marketplace and industry...relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experienc +… more
- Capital One (New York, NY)
- …that evolve and enhance the product experience + Advocating for the customer through human-centered design methods that ensure our products speak _their_ ... experience by giving content a voice in the design process. The Design team at Capital...New York City (Hybrid On-Site): $163,300 - $186,400 for Manager , Design San Francisco and San Jose,… more
- Precipart (Farmingdale, NY)
- …to support customer inquiries, including costing of components. + Coordinate design development needs with other department personnel through all phases of the ... required for all members of a design review team; Perform Design Review meetings with immediate supervisor/ manager and other departmental representatives (ie… more
- TIAA (New York, NY)
- …the highest quality experiences. + Lead team in collaborating closely with Brand and Digital & Customer Experience design teams to align with end to end ... experience processes and influence adoption of customer centric solutions and a culture of experimentation across...experience + Strong and demonstrated background in: marketing experience design ; consumer product design ;… more
- Citigroup (New York, NY)
- … Experience in affecting large culture change + Strategic organization and service design experience + Financial services knowledge or experience + ... product development, digital acquisition, onboarding, servicing, and end to end service design and experience strategy. This senior leader will be responsible… more
- Crate & Barrel (New York, NY)
- …+ Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home ... moodboards, 2D & 3D floor plans, product lists and customer presentations. + Lead design consultations in...you have + 6+ months competitive sales or interior design service experience preferred + Ability to… more
- Curtiss-Wright Corporation (East Farmingdale, NY)
- …* **Your Challenge** + Ensure compliance of designs with the applicable customer provided specifications. + Oversee preparation of design drawings and ... the engineering department. + Additional responsibilities as assigned by Manager . **What You Bring** + Four (4) year Bachelor...Must be a US Citizen. + 15+ years of experience in valve design (or similar industry)… more
- City of New York (New York, NY)
- …to, supervising design staff of varying titles and levels of experience , mentoring lower-level engineers; serving as design leads on selected projects; ... with BEDC's core values of safety, schedule, quality, and customer service. IHD supports projects from the business case...college or university and two (2) years of full-time experience in planning, design , research, investigations and/or… more
- City of New York (New York, NY)
- …limited to, supervising design staff of varying titles and levels of experience , mentoring lower-level engineers; serving as a design lead on selected ... and west of the City. The Bureau of Engineering Design & Construction (BEDC) currently has a portfolio of...with BEDC's core values of safety, schedule, quality, and customer service. IHD supports projects from the business case… more
- Amazon (New York, NY)
- …features on desktops, tablets, and mobile devices. We thoughtfully design the shopper experience from the moment a customer clicks on the search box to the ... Description The Search Customer Experience team is responsible for...fluid rendering and accessibility. You will also align product, design , science and engineering orgs towards simple mechanisms covering… more