- MongoDB (New York, NY)
- …process, and technology to lead the Project Management Office (PMO) within our Customer Success Center of Excellence. This individual will build the framework upon ... initiatives that unify our internal teams and bring the customer to the center of everything that we do....Lead the design and delivery of the change management program inclusive of readiness activities, team enablement, and implementation… more
- Amazon (New York, NY)
- …The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance ... quality and user experience before reaching our customers. As Senior UX Program Manager , you...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and support a… more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... customer centric approach and helping to build the program . In this role you will also become a...Success + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- CVS Health (New York, NY)
- …who are comfortable using data, technology, and insights to drive business results. The Senior Manager , Customer Retention & Owned Channel Marketing Strategy ... CVS Health plays a pivotal role in driving consistent customer engagement and deepening customer loyalty. In...including email, SMS, push notifications, and direct mail. The Senior Manger will be responsible for developing cross-channel CRM… more
- Amazon (New York, NY)
- …collection strategies and operational plans? AWS Bedrock Data Team is looking for a strong Senior Technical Program Manager who can lead the team to collect ... sets for our highly sophisticated AI programs. As a Senior Technical Program Manager on...respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local… more
- Stellant Systems (Melville, NY)
- **Overview** **Job Title: Senior Program Manager ** **Job Location: Melville, NY** **Salary: $125,000-$140,000/yr** **Responsibilities** + Manage programs ... program profit, schedule, and technical performance + Prepare and present detailed program review packages to senior management and customers + Lead risk and… more
- Amazon (New York, NY)
- Description We are seeking a dynamic Senior Program Manager to spearhead the development and expansion of our Last Mile insurance programs across North ... insurance programs while driving adoption, ensuring compliance, and enhancing customer satisfaction for deliver partners. Key job responsibilities * Support… more
- Microsoft Corporation (New York, NY)
- …scale. If that sounds fun, we would love to meet you! EQSP is hiring a ** Senior Technical Program Manager ** (TPM) to address some of our most challenging ... We want to reshape security and empower every user, customer , and developer with a security cloud that protects...our buildout organization. This role reports to the Principal Program Management Manager for Entra's geographic expansion… more
- American Express (New York, NY)
- …Technology to elevate transparency and drive business and customer outcomes. As Senior Manager , Digital Portfolio & Program Management, you will ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...and solutions. As part of EDDS, the Portfolio and Program team (EPPM) is responsible for leading multi-year strategic… more
- Persado (New York, NY)
- …Best Places To Work in 2021 & 2022. What We Are Looking For: As a Customer Success Manager , you will be responsible for partnering with both internal teams and ... customers, develop users and supporters, build a story of program success, and advocate for customer needs...Bring: + 3-6 years of relevant experience as a Customer Success Manager , Account Manager ,… more
- Amazon (New York, NY)
- …solutions with relentless focus and customer obsession. We're seeking an experienced Senior Technical Program Manager to own and drive the technical ... to deliver innovative and unique branding experience. We are seeking customer obsessed innovators, market disruptors and emerging technologist to deliver best… more
- Amazon (New York, NY)
- Description Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic and tactical, ... schedule risks, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination,… more
- City of New York (New York, NY)
- …the City's portfolio; and helping implement operations and maintenance best practices. The Senior Program Manager will be charged with responsibilities ... all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New...including, but not limited to, the following: 1. Program Advancement | Build upon existing efforts to execute… more
- Snap Inc. (New York, NY)
- …express yourself, it's always the fastest way to share a moment! We are looking for a Senior Program Manager , SMC Operations to join Snap Inc our Small and ... Medium customer sale channel. This role will join a foundational...have experience in Sales and Operational processes, outsource engagements, program execution and scaling workflow opportunities. They are a… more
- Port Authority of New York and New Jersey (New York, NY)
- …of Properties and Commercial Development, the Manager Transportation Revenues Strategies, Manager of Concessions and Customer Experience Strategies and the ... expectations and suggestions. + Serves as the strategic advisor and project manager for key solicitations and leasing initiatives within the Aviation Commercial… more
- Pfizer (New York, NY)
- …Difference, we have an aspiration to develop world-class training for commercial customer -facing colleagues and leaders via the new Global Customer Engagement ... (GCET) organization. The GCET organization is built to meet commercial customer -facing learners where they are by deploying innovative, multimodal approaches to… more
- Amazon (New York, NY)
- …ad serving on a high scale and low latency manner. We are looking for a Senior TPM to join this org to lead few strategic projects including regionalization of Ads ... of exciting projects and overcome complex technical, business and customer experience challenges at scale. You will be a...Basic Qualifications - 5+ years of technical product or program management experience - 3+ years of software development… more
- NBC Universal (New York, NY)
- …Special Report or the New Year's Eve countdown on Peacock. As a part of the Peacock Program Planning team, the Senior Manager for News and Live Events will ... We embrace authenticity and inspire people to thrive. The Program Planning team is seeking a news and pop...to build clear narratives in Microsoft Powerpoint + Avid customer of SVOD entertainment and news services, familiar with… more
- Amazon (New York, NY)
- …and inventing new ways to broaden our reach, all while obsessing over customer 's experience on Amazon by helping our Advertisers understand our policies and provide ... should be a creative problem solver who is meticulous, customer -obsessed, and leads by example. They must also be...instructional design or related field - 5+ years of program or project management experience - 5+ years of… more
- Scotiabank (New York, NY)
- Senior Manager , Securitization - Credit Risk **Requisition ID:** 202378 **Salary Range:** 117,400.00 - 224,700.00 _Please note that the Salary Range shown is a ... **Purpose** Reporting to the Director, while operating in a team based environment, the Senior Manager is responsible for the maintenance and sound asset growth… more