- PennyMac (Tampa, FL)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer Experience Manager will supervise and monitor Customer ... and coaching of staff to achieve department goals. The Customer Experience Manager will :... Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division +… more
- TD Bank (Clearwater, FL)
- …coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals. ... and/or advice-giving service strategies and tactics to improve the overall customer experience which includes improving overall financial confidence in… more
- Wells Fargo (Dunedin, FL)
- …customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving ... placed into a branch. Successful completion of the Branch Manager Readiness program is a pre-requisite to transition into...+ Resolve low to moderately complex issues regarding the customer and employee experience , risk, and growth… more
- TD Bank (Tampa, FL)
- …service; supports service and advice strategies and tactics to improve the overall Customer experience + Proficient in Customer relationship tools, services, ... and Sales objectives. In the absence of any other manager , the Store Supervisor is expected to manage the... complaints + Leads the execution of the Store Customer experience plan/objectives; supports the execution of… more
- TD Bank (Tampa, FL)
- …them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience + Requires a broad knowledge and understanding of the ... time & money + Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either… more
- Anywhere Real Estate (Tampa, FL)
- …establish business trends month over month. **Service Excellence:** + **Client and Customer Experience :** Ensure overall client experience and collaboration ... **Account Management Manager - must be located in US West...contracts. + **Operational Compliance:** Ensure clients are aware of customer receivables and the plan to receive funds. Perform… more
- Stanley Martin Homes, LLC (Tampa, FL)
- Land Entitlement Manager Tampa Division, 4042 Park Oaks Blvd., Tampa, Florida, United States of America Req #1284 Wednesday, November 13, 2024 At Stanley Martin ... **A day in the life of a Land Entitlement Manager ** As a Land Entitlement Manger your day-to-day work...the person in this position. **Must Haves:** + Previous experience working in Land Entitlement + Exudes active listening,… more
- Citigroup (Tampa, FL)
- The Senior Audit Manager , USPB Operations and Fraud Prevention is a senior level management position responsible for managing a complex and critical unit within ... Operations and Fraud Audit Team is responsible for coverage of Customer Service, Credit Operations, Core Operations, Transaction Services, Collections and Recovery,… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …of autonomy, uses extensive knowledge and skills obtained through education, experience , specialized training, and/or certification in financial services or banking ... Consumer, and Small Business lending portfolios. * Supports the Home Mortgage Disclosure Act (HMDA) compliance program by reviewing reportable transactions,… more
- Citigroup (Tampa, FL)
- …resources Third Party Oversight/Vendor Oversight experience preferred Business writing experience preferred + In depth knowledge of Mortgage Servicing ... the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business… more
- PNC (Tampa, FL)
- …customer loyalty and grows customer share of wallet through a differentiated customer experience . + Sells the bank's products and services to existing and ... greater financial well-being by driving deep needs-based conversations. + Creates an exceptional customer experience at events in a variety of external locations… more
- Regions Bank (Clearwater, FL)
- …offerings, all designed to make banking easier + Provides a consistent optimal customer experience , which may consist of sharing responsibility for greeting ... including completing duties delegated and assigned by the Branch Manager ; as a member of the branch team, ensures...License + One (1) year of cash-handling, banking, and/or customer service experience **Skills and Competencies** +… more
- Anywhere Real Estate (Tampa, FL)
- …and efficient manner. The candidate will carry a reduced caseload and assist the manager in overseeing the daily activities of the IACS team to ensure accurate and ... Manage workflow and communication among team members to ensure customer and client requirements are met + Handle service...and implement process and procedural improvements as approved by manager + Manage day-to-day higher level tasks for team,… more
- Anywhere Real Estate (Palm Harbor, FL)
- …2 or more years of in office branch support expe + 1 or more years customer service experience preferred; Prior Real Estate office experience preferred. + ... : The Regional Support Specialist Lead provides critical administrative, operational and customer service support to our branch offices, leaders, and agents in their… more
- Anywhere Real Estate (Tampa, FL)
- …and supporting office culture **Minimum Qualifications:** + 1 or more years customer service experience preferred; Prior Real Estate office experience ... The **Regional Support Specialist (RSS)** provides critical administrative, operational and customer service support to our Coldwell Banker Real Estate branch… more
- Fifth Third Bank, NA (Tampa, FL)
- …customers and colleagues, and ensures that actions and behaviors drive a positive customer experience . While operating within the Bank's risk appetite, achieves ... management, and trust services. Ensures delivery and execution of Private Bank experience and client service standards. Responsible and accountable for risk by… more
- Citigroup (Tampa, FL)
- …control issues with transparency. **Qualifications:** + 6-10 years of project management experience - preferably from a mortgage or financial services ... representative of the business. + Works closely with the Customer , Sales Team, Engineering and Manufacturing to define a...at project completion. + Possess the knowledge, skills and experience to be able to recognize when problems surface… more