- Cardinal Health (Albany, NY)
- …in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II, Customer Service Operations is responsible ... **_What Customer Service Operations contributes to Cardinal...instruction on new assignments + Consults with supervisors or senior peers on complex and unusual problems **Anticipated hourly… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Senior Customer Service representative is responsible for providing leadership and coaching a team of Customer Service Agents, with the goal ... + Perform regular monitoring of calls and provide coaching and feedback to customer service representative staff. + Perform tasks to assure service … more
- Cardinal Health (Albany, NY)
- …administration, customer orders, and problem resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for ... **_What Customer Service Operations contributes to Cardinal...in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health… more
- Cardinal Health (Albany, NY)
- …business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer … more
- Trustmark (Albany, NY)
- …**About the role** Responsible for responding to high volume of inbound client/ customer requests and inquiries by providing information, processing basic customer ... appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key Accountabilities** + Researches and… more
- Northeast Shared Services (Schenectady, NY)
- Customer Rep - Social Media Jan 6,...Experience Representative is responsible for providing world-class customer service in a dynamic customer ... stations, ensuring timely and accurate communications in line with the company's customer service standards. Communication channels include but are not limited… more
- Oracle (Albany, NY)
- …strategy, and planning. Develop solution proposals encompassing all aspects of the customer 's service lifecycle. Participate in the development, presentation and ... future of customer success in retail services (eg, maintenance and service contracts). **ABOUT CSS** Oracle is the only provider of fully integrated technology… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- ## Position Summary The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer ... or exceed call center metrics while providing excellent consistent customer service \. + Engages with customers to...most escalations and handling a high volume of calls\. ** Senior Level:** 2\-4\+ years of progressively complex experience in… more
- Cardinal Health (Albany, NY)
- …issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Merck (Albany, NY)
- …Biodesign, Biopharmaceutical Industry, Cancer Diagnosis, Clinical Experience, Customer -Focused, Customer Handling, Customer Service , Digital Analytics, ... Oncology Sales Specialist is a key member of our customer facing organization and is responsible for partnering with...information + Act as primary point of contact for customer . Meet with key customers/personnel to understand practice structure,… more
- Oracle (Albany, NY)
- …greater speed and less disruption to their business. As a CSS Fields Sales Rep ; you'll be responsible for closing managed service engagements within a defined ... and be an integral part of the Oracle Advanced Customer Services (ACS) Sales Organization! Responsibilities: + Services Sales...Level - IC4 **Responsibilities** As the ACS Fields Sales Rep ; you'll be responsible for closing managed service… more
- Oracle (Albany, NY)
- …Oracle services to strategic Hospitality and Travel customers. As the CSS Sales Representative , you'll be responsible for closing service engagements within a ... Candidates located in the West will be given priority consideration. Oracle Customer Success Services helps customers achieve both IT and financial goals by… more
- Amrize (Ravena, NY)
- Sr Process Performance Reporting Analyst Requisition ID: 15320 Location: Dundee, MI, US, 48131Hagerstown, MD, US, 21742Morgan, UT, US, 84050Chicago, IL, US, ... more at www.amrize.com/careers (https://www.amrize.com/us/en/careers.html) Description: Join Amrize as a Sr Process Performance Reporting Analyst and help construct whats… more
- UKG (Albany, NY)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... with proposals, RFPs, and demos + Expert Technical Sales Support + Highly reference-able customer base with 96% customer retention with our hosted SaaS solution… more
- Medtronic (Albany, NY)
- …or exceed sales goals within all CAS products. + Develop and cultivate customer relationships resulting in incremental business. + Work in partnership with Account ... Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products....the region. + Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS… more
- New York State Civil Service (Albany, NY)
- …dealing with the general public in a sales or consumer/ customer service or problem resolution capacity.* Consumer Frauds Representative Trainee 1 (PEF ... dealing with the general public in a sales or consumer/ customer service or problem resolution capacity. *...Department of Civil Service Eligible list for Senior Consumer Frauds Representative . OREligible for a… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …_Level 1:_ Has 0\-2 years of progressively complex experience in the customer service field\. Demonstrates knowledge in Casella's business products and ... ## Position Summary The Client Services Representative communicates with commercial and large industrial companies...services as well as customer service and client relationship management\. Can… more
- Oracle (Albany, NY)
- …Agent interfaces for digital customer service channels, considering end user, service rep , service manager, and AI builder personas. + Partner with ... define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This… more
- Molina Healthcare (Albany, NY)
- …healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible ... provider issues that may cross departmental lines and involve Senior Leadership. + Serves as a subject matter expert...healthcare setting. **Required Experience** + 3 - 5 years customer service , provider service , or… more
- Molina Healthcare (Albany, NY)
- …Molina healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** This role serves as the primary ... policies and procedures while achieving the highest level of customer service . + Conducts regular provider site...they arise, making an assessment when escalation to a Senior Representative , Supervisor, or another Molina department… more