- HealthEdge Software Inc (Columbus, OH)
- **Overview** ** Manager , Customer Support ** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team ... constructive feedback, and setting clear, measurable goals. The responsibilities of the Customer Support Manager will be dynamic, adapting to the evolving… more
- Siemens Digital Industries Software (Columbus, OH)
- …**Req ID:** 424716 **Role Overview:** We are seeking a highly skilled and experienced Manager for our Customer Support Analytics & Technology Operations ... analysts to drive and improve the operations of our large global technical customer support organization. The successful candidate will evaluate, propose and… more
- Insight Global (Columbus, OH)
- …professional experience - 3+ Years in a similar role as customer success manager or sr customer support role - Industry Experience: Industrial Solutions, ... Job Description A Customer Success Manager is responsible for...communication and efficiently resolving issues with solutions tailored to customer needs. * Work closely with Sales, Support… more
- Trellix (Columbus, OH)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... Customer Success Organization **The Opportunity** The Technical Program Manager will be a key member of the CS...* Paid Time Off * Paid Parental Leave * Support for Community Involvement We're serious about our commitment… more
- Wilson Language Training (Columbus, OH)
- Customer Success Manager **Department:** Acadience Customer Success **Location:** Here at Wilson Language Training, we are committed to working together for ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Rocket Software (Columbus, OH)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within Customer ... The Senior CSM will foster internal cross-functional relationships in support of our customer 's needs. They will...engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius… more
- Rocket Software (Columbus, OH)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...+ Experience working with cross-functional teams (Sales, Marketing, Product, Support ) + Committed to Rocket's core values of empathy,… more
- System One (Columbus, OH)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... represent all CS needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes for testing - upsell where applicable +… more
- Confluent (Columbus, OH)
- …**What Gives You an Edge:** + PMP Certification + Knowledge & demonstrated experience with Customer Success or Customer Support systems + Experience in ... Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on...Customer Success, Customer Experience, or Support Operations **Come As… more
- Cleo (Columbus, OH)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately… more
- Verint Systems, Inc. (Columbus, OH)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- JPMorgan Chase (Columbus, OH)
- …harness your expertise in proactive collaborations, onboarding, and product evolution. As a Customer Success Manager in Corporate Sector with in the GT Product ... Elevate the customer journey by translating product insights into lasting...communication. The challenge is BIG but so is the SUPPORT . This is an opportunity to be part of… more
- Ryder System (Columbus, OH)
- …by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of ... technical resources who provide application support and development for Custom Integration Solutions (customized invoicing), GeoTab APIs that are leveraged by… more
- JPMorgan Chase (Columbus, OH)
- …that will future proof our business in an ever-changing landscape. As a Control Manager Vice President supporting the Global Customer Platform (GCP) Product, the ... help develop the control framework for the target state customer platform and provide ongoing support for...target state customer platform and provide ongoing support for the existing three large-scale legacy data and… more
- Zoom (Columbus, OH)
- Sales Operations What you can expect The Sales Operations (Ops) manager supports our Global CX sales organizations. The role is responsible for identifying and ... and developing presentations for internal and external stakeholders. The Sales Operations Manager plays a pivotal role in aligning sales strategies with business… more
- Lumen (Columbus, OH)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... single point of contact for a group of assigned customer accounts which typically have a medium to large...sold solutions. + Provide critical date management and escalation support to meet committed delivery objectives. + Validate order… more
- Wolters Kluwer (Columbus, OH)
- …a comprehensive platform built to automate all performance needs. As the **Technology Sales Support Manager ,** you will join a dynamic sales team, and you will ... presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision. + Act as a technical resource for… more
- Ensono (Columbus, OH)
- Product Manager , End User Support & Security ServicesRemote - United States106 At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and ... the role and what you'll be doing:** The Product Manager , End User Support & Security Services...Skills: Effectively conveying ideas and collaborating with teams. + Customer Empathy: Understanding and addressing customer needs.… more
- Bath & Body Works (Reynoldsburg, OH)
- …access to the things that make them happy. Summary The Long-Range Planning Manager is responsible for overseeing the Customer team's strategic planning process ... market trends, and financial analysis to formulate robust plans that align with Customer & Marketing objectives. It plays a crucial role in shaping the future… more
- Walgreens (Dublin, OH)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more